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A man-machine interaction dialogue method and device

A technology of human-computer interaction and preset position, which is applied in the fields of instruments, computing, electrical and digital data processing, etc., which can solve the problems of poor user experience and inability to respond correctly.

Pending Publication Date: 2022-01-07
ALIBABA GRP HLDG LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

It can be seen that the robots in the existing dialogue systems all need to answer according to the current dialogue content input by the user, but in practical applications, the questions that the user wants to ask often need to be expressed through multiple input messages. , the robot will automatically recognize and answer, so that the content of the reply is not what the user needs, that is, the robot's response is too positive, and if it does not accurately understand the user's needs, it will not only fail to make a correct response, but also interrupt The process of user message input is interrupted, resulting in poor user experience

Method used

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  • A man-machine interaction dialogue method and device
  • A man-machine interaction dialogue method and device
  • A man-machine interaction dialogue method and device

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Embodiment Construction

[0046] Exemplary embodiments of the present invention will be described in more detail below with reference to the accompanying drawings. Although exemplary embodiments of the present invention are shown in the drawings, it should be understood that the invention may be embodied in various forms and should not be limited to the embodiments set forth herein. Rather, these embodiments are provided for more thorough understanding of the present invention and to fully convey the scope of the present invention to those skilled in the art.

[0047] The embodiment of the present invention provides a dialogue method of human-computer interaction. The method is aimed at optimizing and improving the question-and-answer mechanism in the existing dialogue system. Intent, so as to respond to the information that meets the user's needs. The specific steps of this method are as follows figure 1 As shown, the method includes:

[0048] Step 101. Receive a first message input by a user.

[...

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Abstract

The invention discloses a man-machine interaction dialogue method and device, relates to the technical field of computer artificial intelligence, and mainly aims to assist in identifying the integrity of messages input by a user, improve the prediction accuracy of user intentions by waiting for the user to input more messages, and improve the user experience. According to the main technical scheme, the method includes receiving a first message input by a user; according to the first message and the historical message of the dialogue to which the first message belongs, judging whether to reply the message; if yes, generating a reply message for the first message based on the historical message; and if not, waiting for the user to input a second message according to a preset strategy.

Description

technical field [0001] The invention relates to the technical field of computer artificial intelligence, in particular to a dialogue method and device for human-computer interaction. Background technique [0002] As a very popular and promising application, the human-computer dialogue system is gradually being applied to many fields. Relying on speech recognition and natural language understanding and other related technologies, the human-machine dialogue system aims to provide users with various services in the form of voice interaction, such as consultation, guidance, daily chat, etc., which will directly change the existing service provision methods in the future . [0003] Most of the dialogue systems currently on the market use a simple question-and-answer database matching mechanism, which can only provide simple dialogue and services. There are also multi-round dialogue systems based on deep neural networks and context-aware technology to analyze important informatio...

Claims

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Application Information

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IPC IPC(8): G06F16/332
CPCG06F16/3329
Inventor 康小明崔少波计峰
Owner ALIBABA GRP HLDG LTD
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