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Webpage operation intelligent feedback method, system and device and readable storage medium

A web page operation and intelligent technology, applied in the computer field, can solve problems such as low guidance efficiency and poor user experience, and achieve the effect of reducing learning costs and improving user experience.

Pending Publication Date: 2022-02-18
CHINA UNIONPAY
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, the guidance efficiency of this solution is low, and when the web application is updated, the operation manual also needs to be updated accordingly, and the user experience is not good

Method used

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  • Webpage operation intelligent feedback method, system and device and readable storage medium
  • Webpage operation intelligent feedback method, system and device and readable storage medium
  • Webpage operation intelligent feedback method, system and device and readable storage medium

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Embodiment Construction

[0034] Exemplary embodiments of the present disclosure will be described in more detail below with reference to the accompanying drawings. Although exemplary embodiments of the present disclosure are shown in the drawings, it should be understood that the present disclosure may be embodied in various forms and should not be limited by the embodiments set forth herein. Rather, these embodiments are provided for more thorough understanding of the present disclosure and to fully convey the scope of the present disclosure to those skilled in the art.

[0035]In the description of the embodiments of the present application, it should be understood that terms such as "comprising" or "having" are intended to indicate the existence of the features, numbers, steps, acts, components, parts or combinations thereof disclosed in the specification, and do not It is intended to exclude the possibility of the existence of one or more other features, figures, steps, acts, parts, parts or combi...

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PUM

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Abstract

The invention provides a webpage operation intelligent feedback method, which comprises the following steps of: acquiring current operation information of a user in an external webpage application, the current operation information comprising a user identifier, a service URL (Uniform Resource Locator) and page business data; converting the current operation information into current operation sequence data to update an operation sequence set of the user in a database, wherein the operation sequence set comprises multiple pieces of operation sequence data arranged according to a time sequence; and detecting the operation sequence set according to a preset operation path, and when a detection result meets a preset condition, sending feedback information for prompting the preset operation path to the external webpage application. According to the system and the computer readable storage medium, by means of the method, the learning cost of a user in use of a complex service webpage application system can be greatly reduced, and the user experience is improved.

Description

technical field [0001] The invention belongs to the field of computers, and in particular relates to a webpage operation intelligent feedback method, system, device and readable storage medium. Background technique [0002] This section is intended to provide a background or context for implementations of the invention that are recited in the claims. The descriptions herein are not admitted to be prior art by inclusion in this section. [0003] In a complex business system, users usually need to perform complex operation procedures on the webpage to realize business functions. Aiming at this situation, the current solution is to provide the user with an operation manual, so that the user can handle it according to the guidelines of the operation manual. However, the guidance efficiency of this solution is low, and when the webpage application is updated, the operation manual also needs to be updated accordingly, and the user experience is not good. [0004] Therefore, opt...

Claims

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Application Information

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IPC IPC(8): G06F16/958G06F16/957
CPCG06F16/958G06F16/9577
Inventor 许斌陈林王炟尹杰柏慧荣
Owner CHINA UNIONPAY