Dialogue reply method and device

A strategy and vector technology, applied in the field of dialogue answering methods and devices, can solve problems such as the inability of users to provide information

Pending Publication Date: 2022-03-25
CHINA CONSTRUCTION BANK
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Problems solved by technology

[0003] In the existing technology, the intelligent robot is in the process of user communication. In some scenarios, for example, when the user's dialogue sentence has multiple parts of

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  • Dialogue reply method and device

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[0058] Next, the technical solutions in the embodiments of the present invention will be described in connection with the drawings of the embodiments of the present invention, and it is understood that the described embodiments are merely the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by those of ordinary skill in the art are in the range of the present invention without making creative labor premise.

[0059] In this application, the term "comprising", "comprising" or any other variable is intended to encompass non-exclusive contained contained, so that the process, method, article, or device including a series of elements include not only those elements, but also Other elements that are explicitly listed, or include elements inherent to such processes, methods, items, or equipment. In the absence of more restrictions, the elements defined by the statement "include a ...", and t...

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Abstract

The invention provides a dialogue reply method and device, and the method comprises the steps: obtaining the dialogue information of a user in response to a dialogue reply instruction; preprocessing the dialogue information to obtain a keyword vector corresponding to the dialogue information; inputting the keyword vector into a pre-trained response strategy classification model to obtain a response strategy classification result output by the response strategy classification model; combining the keyword vector with the response strategy classification result to obtain a target input vector; inputting the target input vector into a pre-trained reply model to obtain reply information corresponding to the dialogue information; and feeding back the reply information to the user. By applying the dialogue reply method provided by the invention, the dialogue information of the user can be accurately replied, so that the information required by the user can be provided for the user.

Description

technical field [0001] The invention relates to the technical field of data processing, in particular to a dialogue reply method and device. Background technique [0002] At present, with the development of deep learning, intelligent robots or digital customer service based on deep learning are more and more widely used in various fields. Intelligent robots can automatically complete dialogues with users on specific occasions. [0003] In the existing technology, the intelligent robot is in the process of user communication. In some scenarios, for example, when the user's dialogue sentence has multiple parts of speech and some semantics in the sentence have ambiguity, it usually uses guessing and changing the topic. way to reply to users, unable to provide users with the information they need. Contents of the invention [0004] The technical problem to be solved by the present invention is to provide a dialogue answering method, which can accurately answer the user's dial...

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Application Information

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IPC IPC(8): G06F40/35G06F40/289G06K9/62G06N3/04G06N3/08
CPCG06F40/35G06F40/289G06N3/08G06N3/084G06N3/045G06F18/241G06F18/214
Inventor 陈圣杨晓勤于师瑶林芊芊张志佳张相武马天牧
Owner CHINA CONSTRUCTION BANK
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