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Interaction method of self-service terminal, intelligent terminal and storage medium

An interactive method and self-service terminal technology, applied in speech analysis, speech recognition, instruments, etc., can solve the problems of insufficient intelligence, cross-infection, cumbersome medical procedures, etc., to reduce operation steps, improve intelligence level, and reduce cross-infection problems. effect of risk

Pending Publication Date: 2022-04-12
SHENZHEN JUDING MEDICAL DEVICE
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0004] The main technical problem to be solved by this application is to provide an interactive method for self-service terminals, intelligent terminals and storage media, which can solve the problems of cross-infection risks brought about by contact operations of self-service terminals in hospitals, and the medical process is cumbersome and not intelligent enough

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  • Interaction method of self-service terminal, intelligent terminal and storage medium
  • Interaction method of self-service terminal, intelligent terminal and storage medium
  • Interaction method of self-service terminal, intelligent terminal and storage medium

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Embodiment Construction

[0036] The technical solutions in the embodiments of the present application will be clearly and completely described below in conjunction with the drawings in the embodiments of the present application. It should be understood that the specific embodiments described here are only used to explain the present application, but not to limit the present application. In addition, it should be noted that, for the convenience of description, only some structures related to the present application are shown in the drawings but not all structures. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the scope of protection of this application.

[0037] Reference herein to an "embodiment" means that a particular feature, structure, or characteristic described in connection with the embodiment can be included in at least one embodiment of the present application. The occurrences of ...

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PUM

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Abstract

The invention relates to the technical field of intelligent voice, and discloses an interaction method of a self-service terminal, an intelligent terminal and a storage medium. The method comprises the following steps: acquiring voice information; performing voice recognition on the voice information to obtain a voice recognition result; wherein the voice recognition result comprises at least one piece of intention information; responding to one intention information, determining a business operation corresponding to the intention information, and executing the business operation; and responding to a plurality of pieces of intention information, determining a group of business operations corresponding to the plurality of pieces of intention information, and executing the group of business operations. According to the method, non-contact operation of the hospital self-service terminal can be achieved in a voice interaction mode, the risk of cross infection during an epidemic situation is reduced, meanwhile, operation steps when a patient handles services can be reduced, the intelligent level of a product is improved, and convenience is brought to the patient.

Description

technical field [0001] The present application relates to the field of intelligent voice technology, and in particular to an interaction method of a self-service terminal, an intelligent terminal and a storage medium. Background technique [0002] With the rapid development of artificial intelligence technology, the technology is gradually mature and reliable, and technology applications have also entered various industries. Among them, intelligent voice technology has become one of the most convenient and effective means for people to obtain and communicate information. [0003] Due to the outbreak of the novel coronavirus pneumonia epidemic, in high-risk places such as hospitals, traditional medical self-service equipment uses touch screens for interactive medical treatment operations, and is used by a large number of patients every day without interruption, and there is a greater risk of cross-infection. In addition, the traditional medical self-service equipment medical ...

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G10L15/18G10L15/22G10L21/0208G10L21/0216
Inventor 郭韶城向玮林刘飞龙汉
Owner SHENZHEN JUDING MEDICAL DEVICE