Printing apparatus operable in service mode for work performed by service engineer

a technology of service engineer and printing machine, which is applied in the direction of digital output to print unit, electrographic process, instruments, etc., can solve the problems of cumbersome operation and inability to operate the information processing apparatus in the service mod

Active Publication Date: 2019-02-12
CANON KK
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

In such a case, however, the service engineer does not activate the information processing apparatus while performing the special operation.
Thus, the information processing apparatus does not operate in the service mode.
Consequently, such an operation becomes a cumbersome task from a standpoint of the service engineer.

Method used

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  • Printing apparatus operable in service mode for work performed by service engineer
  • Printing apparatus operable in service mode for work performed by service engineer
  • Printing apparatus operable in service mode for work performed by service engineer

Examples

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Embodiment Construction

[0013]Hereinafter, exemplary embodiments are described with reference to the drawings. The following exemplary embodiments are not intended to limit the scope of the claims, and not all of the combinations of the aspects described according to the following embodiments are necessarily required with respect to the issues solved by the following embodiments.

[0014]A first exemplary embodiment is hereinafter described. FIG. 1 illustrates an overview of a system. A printing apparatus 100 is connected to a network 130 to communicate with other devices (e.g., a personal computer (PC) 120) on the network 130. The printing apparatus 100 receives print data from an external device, such as the PC 120, and executes print processing based on the received print data. A mobile terminal 110 is a terminal possessed by a service engineer (also referred to as a service person). The printing apparatus 100 includes a direct wireless communication function. The printing apparatus 100 and the mobile term...

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PUM

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Abstract

A printing apparatus operating in a service mode is reactivated when the printing apparatus receives a reactivation instruction from an external device connected to the printing apparatus by a direct wireless communication function. The reactivated printing apparatus starts an operation in the service mode instead of a normal operation mode.

Description

BACKGROUNDField[0001]The present disclosure relates to a printing apparatus operable in a service mode for work performed by a service engineer.Description of the Related Art[0002]Information processing apparatuses such as printing apparatuses can be used in such a manner that maintenance work is periodically performed by a service engineer. Many of the information processing apparatuses include wireless communication functions. One example of a wireless communication function is a direct wireless communication function that causes the information processing apparatus to operate as an access point to directly and wirelessly connect the information processing apparatus to an external device, such as the mobile terminal of a service engineer. The service engineer operates the mobile terminal to perform maintenance work, such as a setting change of the information processing apparatus or collecting logs of the information processing apparatus into the mobile terminal. Japanese Patent A...

Claims

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Application Information

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Patent Type & Authority Patents(United States)
IPC IPC(8): G06F3/12H04N1/00G03G15/00H04L29/06
CPCG06F3/1204G03G15/5079G06F3/1203H04N1/00344G06F3/1267G06F3/1285H04L63/06G06F3/1229G06F3/1292H04W12/086
Inventor KIMURA, TOMOHIRO
Owner CANON KK
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