System and method for voicemail to text conversion
a voicemail and text technology, applied in the field can solve the problems of voicemail to text conversion service finding his or her name to be constantly misspelled in their converted text messages, and difficult words for speech engines to accurately convert to tex
Active Publication Date: 2016-02-23
MICROSOFT TECH LICENSING LLC
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- Summary
- Abstract
- Description
- Claims
- Application Information
AI Technical Summary
Benefits of technology
The present patent relates to improving the accuracy of converting voicemail to text messages. More specifically, the patent discusses a method for converting a user's name in a voicemail message to text. The technical effect of the patent is to provide a better accuracy in converting a user's name to text, as the user's name is often misspelled in text messages converted from voicemail. The patent proposes various methods and computer systems for achieving this improvement, including a set of instructions for a computer system, a computer system with improved accuracy, and a speech engine with improved accuracy.
Problems solved by technology
However, a name is a difficult word for a speech engine to accurately convert to text.
Thus, a user of a voicemail to text conversion service may find his or her name to be constantly misspelled in their converted text messages.
Method used
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Embodiment Construction
[0009]In view of the foregoing, the present disclosure, through one or more of its various aspects, embodiments and / or specific features or sub-components, is thus intended to bring out one or more of the advantages as specifically noted below.
[0010]FIG. 1 is an illustrative embodiment of a general computer system that includes a set of instructions for performing processes as described herein. The general computer system is shown and is designated 100. The computer system 100 can include a set of instructions that can be executed to cause the computer system 100 to perform any one or more of the methods or computer based functions disclosed herein. The computer system 100 may operate as a standalone device or may be connected, for example, using a network 101, to other computer systems or peripheral devices. For example, the computer system 100 may include or be included within any one or more of the computers, servers, systems, or communication networks described herein.
[0011]In a...
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A voicemail platform which provides a voicemail to text conversion service to a user includes a storage system which stores username data for a user of a voicemail to text conversion service, and a processing system. The processing system receives a voicemail message for the user, sends the voicemail message and the username data to a speech engine, receives text from the speech engine which is converted from the voicemail message using the username data to correctly spell all occurrences of the user's name within the voicemail message, and sends the converted text to a device of the user.
Description
BACKGROUND[0001]1. Field of the Disclosure[0002]The present disclosure relates to voicemail to text conversion. More particularly, the present disclosure relates to a manner of improving the accuracy of a voicemail to text conversion of a user's name.[0003]2. Background Information[0004]A voicemail to text conversion service is a service which converts a voicemail message to text. Typically, a user's name (i.e., a called party's name) will be mentioned at least once in a voicemail message. However, a name is a difficult word for a speech engine to accurately convert to text. Thus, a user of a voicemail to text conversion service may find his or her name to be constantly misspelled in their converted text messages.BRIEF DESCRIPTION OF THE DRAWINGS[0005]FIG. 1 shows an example of a general computer system that includes a set of instructions for voicemail to text conversion described herein;[0006]FIG. 2 shows an example of a system for voicemail to text conversion, according to an aspe...
Claims
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IPC IPC(8): H04M11/00H04M3/533
CPCH04M3/533H04M2201/40H04M2203/4536
Inventor JACKSON, JACQUELINEZUBAS, MICHAEL
Owner MICROSOFT TECH LICENSING LLC