The invention relates to a method for softening laundry (7) in a washing machine, using fabric softener, said washing machine comprising a program control (12) for controlling a program sequence, a drum (2) rotatably mounted in an outer tub (1), which drum accommodates the laundry (7), a water supply system (8, 9, 10), a fabric softener reservoir (18), a lye draining system having a pump (16) arranged on the bottom of the outer tub (1), and a drive motor (14) for the drum (2). The fabric softener cycle according to the invention comprises steps (a) to (e), namely (a) a first liquid that contains no fabric softener is passed into the drum (2) in a quantity M1; (b) the laundry (7) is rinsed with this liquid; (c) a share M2 < M1 of the first liquid is pumped off; (d) a second liquid that contains fabric softener is passed from the fabric softener reservoir (18) into the drum (2); and (e) the laundry (7) is treated with fabric softener. The invention further relates to a washing machine suitable for carrying out said method.