Method for building voice call directly via instant communication system

Abstract

The invention relates to a method for building the voice calling by the instant communication system, comprising: the first user which wants to instant communicate with the second user sends the voice calling request to the IM server which transmits said request to the second user; if the second user sends the accepting response to the IM server, the IM server sends said response to the first user and sends a order for requiring building the voice calling between the first and second users to the IVR platform, while the order carries the number of the first and second user mobile terminal or stock telephone, then, the IVR platform returns the executing request response to the IM server and builds the voice calling between the first and second users; if the second user sends the rejecting request response to the IM server, the IM server sends said response to the first user and finishes building voice calling. With inventive method, user can build the voice conversation in the processing of IM chatting, with uniform feeling, simple operation, and which is not limited in PC terminal.

Description

technical field [0001] The invention relates to a method for directly establishing a voice call through an Instant Messaging system (IM system for short), in particular to a method for a user to directly establish a voice call through the Instant Messaging system during an instant communication process. Background technique [0002] The feature of the IM system is that it can communicate in real time through the network, which is simple, fast and easy to master. IM software such as ICQ, AOL Instant Messenger, MSN Messenger and Yahoo Messenger in the IP network all provide free IM services, including: instant short message, video conferencing, mobile phone short message, resource sharing, e-mail, audio conversation and remote collaboration and other functions. Form a comprehensive network communication tool. Through the IM software in the IP network, users can directly conduct audio conversations, which is easy to operate, but both parties need to be limited to the PC termin...

AI Technical Summary

Problems solved by technology

[0012] 1. The operation is complicated, and the user needs to manually dial the IVR system and manually enter the IM number of the other party;

[0013] 2. The user needs to operate according to the voice prompt of the IVR, so the operation time is longer;

[0014] 3. Since this method of calling does not necessarily occur during the IM chat process, but uses other devices including mobile terminals and / or fixed phones to access the IVR system instead of the IM system, it is inconsistent with the experience of the IM chat service

[0015] It can be seen that there is no technical solution that satisfies simple operation and is not limited to PC terminals in the prior art.

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