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Method and system for service oriented collaboration

A technology for integrating services and actions, applied in the field of methods and systems, capable of solving problems such as not included

Inactive Publication Date: 2007-12-12
INT BUSINESS MASCH CORP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

This design approach does not include intelligence as part of the ESB

Method used

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  • Method and system for service oriented collaboration
  • Method and system for service oriented collaboration
  • Method and system for service oriented collaboration

Examples

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Embodiment Construction

[0018] The invention allows the use of a unified process when collaborating with at least one entity. In one exemplary application of the present invention, the present invention allows uniform provision of services from client to client using an integration service that provides bi-directional mapping of services based on a particular client's application / system. The present invention, when used, allows new customers to be easily added by providing session mapping to connect the customer's systems to the service provider's underlying business operations.

[0019] Figure 1 illustrates an overview of an exemplary method for building a system that uses standard business operations for various levels of entities to handle collaboration with customers, suppliers, suppliers, or other entities. Other entities may include different operating units of the same company. Exemplary collaborations include providing services to customers, requesting services or products from providers or ...

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PUM

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Abstract

A system and method for one entity to have a collaboration model for guiding the interaction with any number of entities to standardize that interaction. The collaboration model in at least one embodiment includes at least one conversation model that provides the mapping of actions to system / application of other entities to facilitate the interaction. In at least one embodiment, when aspects of one collaboration model are used in other collaboration models, then the particular conversation model is associated with the new collaboration model.

Description

technical field [0001] The present invention relates to a method and system for an entity to streamline the operations of said one entity using a collaboration model with any number of entities. Background technique [0002] When interacting with an entity (eg, providing a service to a customer), the method used for the interaction must be manipulated to conform to the entity's system / application. An entity may be a customer, service provider, supplier, vendor, or another party to the entity from which the collaboration is initiated. Collaboration is currently being achieved using institutional knowledge or interfaces specially constructed by entities to facilitate the collaboration needed to be able to provide the desired / requested services. This approach introduces inefficiencies due to the fact that, in addition to requiring format knowledge in order to know how the interaction is going to occur (e.g., via Web service requests, email, verbal or another form of communicat...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L29/06H04L12/54
CPCG06Q10/10G06Q10/06
Inventor S·B·库马兰R·伽卢卡
Owner INT BUSINESS MASCH CORP