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Quick operation setting method and device

A shortcut and shortcut key technology, applied in the computer field, can solve problems such as complicated operation steps, inconvenient business process statistics, and various problems, and achieve the effect of simplifying operation steps, improving business processing efficiency, and convenient statistics

Active Publication Date: 2015-07-29
HUAWEI TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0006] In order to solve the problems of complex and numerous operation steps of the business platform system, low business processing efficiency, and inconvenient statistics of business processes by the business platform, the embodiment of the present invention provides a quick operation setting method and device

Method used

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  • Quick operation setting method and device

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0027] See figure 1 , which shows a method flowchart of a shortcut operation setting method, which can be used for setting shortcut operations in various business platform systems. The shortcut operation setting method provided by the embodiment of the present invention may specifically include:

[0028] Step 101, extract N operation records of the business process, each operation record includes at least one operation, and N is a positive integer;

[0029] Wherein, the business platform pre-records various operations performed by each business process, and stores them as operation records of the business process.

[0030] Step 102, perform statistical analysis on each operation in the N operation records, and determine the mandatory and optional operations in the business process;

[0031] Specifically, the system may calculate the execution probability of each operation in the operation record, and determine the operation with an execution probability of 100% as a mandator...

Embodiment 2

[0036] See figure 2 , which shows a flow chart of a method for setting shortcut operations, which can be used for setting shortcut operations in various business platform systems. The shortcut operation setting method provided by the embodiment of the present invention may specifically include:

[0037] Step 201, extracting N operation records of the business process from the business platform;

[0038] Wherein, the business platform pre-records the operation records of the business process. When it is necessary to set a shortcut operation method for the business process, the system can extract N operation records of the business process recorded on the business platform, where N is a positive integer. Among them, the operation record can be understood as a collection of all operations performed by the user when completing a complete business process.

[0039] In practical applications, the system may extract all operation records of a certain business process recorded by ...

Embodiment 3

[0051] See Figure 4 , which shows a schematic structural diagram of a shortcut operation setting device, which can be applied to various business platform systems. The shortcut operation setting device provided by the embodiment of the present invention may include:

[0052] A record extraction module 401, configured to extract N operation records of the business process, each operation record includes at least one operation, and N is a positive integer;

[0053] A statistical analysis module 402, configured to perform statistical analysis on each operation in the N operation records extracted by the record extraction module 401, to determine mandatory operations and optional operations in the business process;

[0054] The operation setting module 403 is configured to set the mandatory operation determined by the statistical analysis module 402 as a shortcut operation.

[0055] See Figure 5 , which shows that the statistical analysis module 402 specifically includes:

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Abstract

The invention discloses a method and a device of shortcut operation setup and belongs to the field of computers. The method comprises picking up N operating records of a business process, wherein each operating record comprises at least one operation, and the N is a positive integer; conducting statistic analysis on each operation in the N operating records and determining required operation and optional operation in the business process; and setting the required operation to be shortcut operation. The device comprises a record picking-up module, a statistic analysis module and an operation setup module. The method and the device determine the required operation and the optional operation by analyzing execution probability of each operation in the business process, enable the required operation and different optional operations to be assembled to be set into the shortcut operation and achieve the purposes of simplifying operating steps of a business platform system, improving business processing efficiency and simultaneously bringing convenience to business process statistics.

Description

technical field [0001] The invention relates to the field of computers, in particular to a shortcut operation setting method and device. Background technique [0002] With the continuous development of the computer and communication fields, more and more counter services can be transferred to be handled by remote service platforms, such as telephone banking, online banking, and remote telephone consultation services. In order to reduce the operation steps of consultants or users, it is usually necessary to set some shortcut operations. [0003] There are two main methods for setting shortcut operations: one is to set a shortcut key for each business operation in the business platform system, and consultants can complete business operations through the keyboard according to the set shortcut keys, saving the steps of mouse clicks ; The other is by saving the information entered or set by the user in the system, such as bank account number, home address, mobile phone number, e...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F9/46
Inventor 周洪凯朱建平鲁小凤
Owner HUAWEI TECH CO LTD