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Method of categorizing messages received by a user of a company social network

A technology of social network and classification method, applied in the field of instant messaging server, which can solve the problems of no information taken into consideration, method limitation, ignorance, etc.

Inactive Publication Date: 2012-12-12
ALCATEL LUCENT SAS
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0013] However, the methods described in these two documents have limitations, especially in work settings, because they do not take into account information on the work relationship between the user and her sender / receiver, in particular, do not take into account information from User's level tree and / or information from her sender / receiver
[0014] In addition, other patents and patent applications and applications such as ClearContext software that provides methods for filing e-mail received by a user into folders does not solve the above problem, as they do not improve the visibility of important mail, which may cause said user to ignore it along with other e-mail Important emails that are filed into specific folders

Method used

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  • Method of categorizing messages received by a user of a company social network
  • Method of categorizing messages received by a user of a company social network
  • Method of categorizing messages received by a user of a company social network

Examples

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Embodiment Construction

[0030] A method for classifying messages received by users of a company's social network will be described below with reference to these figures, in particular, the method is implemented by means of an instant messaging server (ICS) located in the social network.

[0031] Currently, social networking has an important place, and its use is not only in Facebook or Twitter The Internet and the like continue to spread in companies. More commonly used social networks in the workplace include, for example, from IBM LinkedIn or Lotus Connections

[0032] In particular, in a corporate social network as described above, a user can be identified by her hierarchical position in said company. For example, a user may be identified with respect to the department in which the user works, her closest employees and her department head, or with respect to the head of a branch office that includes her department.

[0033] refer to figure 1 , can be related to user A's colleague emplo...

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PUM

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Abstract

The invention relates to a method of categorizing messages received by a user of a company social network, said method making provision to: - extract from a message received an identifier of the sender of said message; - verify the existence in the company social network of relationships between said identified sender and said user; - apply a categorization rule to said message as a function of said relationship; - transmit the categorized message to said user.

Description

technical field [0001] The invention relates to a method for classifying messages received by users of a corporate social network, and an instant messaging server in the corporate social network, said server comprising means for implementing the method. Background technique [0002] With advances in telephone and email over the past few years, communication has become quick and efficient, which constitutes a significant boost for companies. [0003] Specifically, the use of email has exploded in popularity, notably due to its ease of use. The user's email address is easily accessible, so sending an email to said user is simple. [0004] On the other hand, a user's inbox may be full of e-mails, especially often unwanted advertising e-mails (or spam), which may greatly affect the visibility of more important e-mails, and thus increase the risk of losing said e-mails. mail risk. [0005] However, the loss of important emails can cause significant damage to a company, especia...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/10H04L12/58
CPCH04L51/32H04L51/14G06Q10/107H04L12/5855H04L12/588H04L51/214H04L51/52G06Q10/10G06Q50/40
Inventor J·埃勒韦埃C·塔拉尔梅因
Owner ALCATEL LUCENT SAS