3D television operation support system

An operation support system and TV technology, applied in transmission systems, electrical components, etc., can solve problems such as reducing the competitive advantage of broadcasting and television networks, achieve strong security and operational stability, reduce costs and complexity, and have strong versatility

Inactive Publication Date: 2013-03-13
上海文广互动电视有限公司
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  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

However, the homogenization of business and the substitutability of service catego

Method used

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  • 3D television operation support system
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[0029] The present invention will be further described below in conjunction with specific examples.

[0030] see figure 1 , a kind of 3D TV operation supporting system of the present invention, comprises:

[0031] A customer relationship management module 3 is used to manage customer data; wherein, the customer relationship management module 3 includes: customer data management unit and sub-customer management unit, the customer data management unit is used for registration of customer data, modification and query statistics and cancellation; The customer management unit communicates with the customer data management unit for management of customer resources and management of customer order information.

[0032] An integrated account management module 4, used to manage accounts of clients;

[0033] The comprehensive account management module 4 mainly adopts the tree-type account model management method to manage its accounts, specifically: divide the customer's account into ...

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Abstract

The invention discloses a 3D television operation support system, comprising a customer relation management module for managing customer data, a universal account management module for managing the accounts of customers, a product management module for managing media products, an online charging module in communication connection with the customer relation management module, the universal account management module and the product management module and used for providing charging services, a service management module in communication connection with the online charging module and used for maintaining service information and packaging and issuing services. The 3D television operation support system provided by the invention is capable of integrating different policies under the same architecture and has the characteristics of high universality, low investment and high system utilization rate.

Description

technical field [0001] The invention relates to an operation support system, in particular to a 3D TV operation support system. Background technique [0002] The business operation support system refers to the management of business and customers with the help of IT means to achieve the goal of supporting and improving operations. It is a front-end support system for business and customers. The next-generation cable digital TV network established with the concept of "separation of transmission and program, separation of service provision and user premises" has no essential difference in performance from the network of the telecommunication system. However, the homogenization of business and the substitutability of service categories have reduced the competitive advantage of the broadcasting network. The next-generation cable digital TV network business operation support system will become the key to effectively integrate various independent business systems, accelerate the ...

Claims

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Application Information

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IPC IPC(8): H04L29/06H04L29/08
Inventor 王嶺陆伟谈川玉
Owner 上海文广互动电视有限公司
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