Business knowledge management based configuration management method
A technology of configuration management and knowledge management, applied in the field of configuration management based on business knowledge management, can solve problems such as not considering business information collection, analysis, storage and distribution, not realizing business demand response and feedback, not including business information, etc. Achieve the effect of enhancing core competitiveness, improving availability and stability, and ensuring service quality
Inactive Publication Date: 2014-12-10
CHINA NAT SOFTWARE & SERVICE
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The invention discloses a business knowledge management based configuration management method. The business knowledge management based configuration management method comprises the steps of: defining business requirements, a business process and a business model through data information stored in a knowledge base module, filtering, analyzing and matching through a rule engine to obtain business data, and uploading to obtain a business configuration item; inputting the business configuration item and an IT resource configuration item into a relational database module to obtain a relationship between the business configuration item and the IT resource configuration item; modeling based on the business data, the business configuration item and the IT resource configuration item to obtain the business model of the knowledge base module; analyzing and calling the business configuration item and the business model of the knowledge base module through the rule engine, and combining with the execution of an IT business model and a resource configuration item of a configuration management database module to obtain a configuration data management system of the business management and system running data. The business knowledge management based configuration management method improves availability and stability of an IT system.
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Business process managementConfiguration management database +11
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