71results about How to "Shorten service time" patented technology

A robot or manipulator including a wireless power supply and a wireless communication device. One or more actuators on the robot tool may be wirelessly powered and wirelessly controlled. The robot tool may have one or more wireless communication members for transmission of data from sensors on the tool. The power supply includes a primary power supply member and secondary power supply member. Tool changes may be carried out automatically by the robot. In other aspects of the invention a method, a control system and a computer program for carrying out the method are described.

An apparatus, a method and a control system for controlling an industrial robot with at least one axis of rotation and/or translation. The robot includes at least one actuator or motor at each of the axes for driving a movement of an arm of the robot and at least one sensor at each of the rotatable shafts. A dither-signal generator for generation of a periodic signal is used to provide a varying dither signal to a servo of the actuator. Automatic adaption of the dither signal is provided. A computer program for carrying out the method and a graphical user interface.

The present invention is directed to a telecommunication device 174 or 180 including (a) an input operable to receive from an endpoint, as part of a live voice communication, a text message and an audio message, the audio message being a voiced version of the text message; (b) a character display; (c) at least one activator; and (d) a graphical display agent 184 operable to (i) display the text message on an associated character display 300 and (ii) audibly play the audio message.

A method for a user to establish a wireless connection between a wireless portable computing device and a wireless-equipped device in an industrial or electrical power or distribution plant. Actions of the method are carried out by a second computer program that provides information in a graphical user interface display to a user and opens a wireless connection with a selected industrial device. In other aspects a human-machine interface and a system are also described.

A grinder tooth for use with a rotatable breaker ring part of a grinder, the breaker ring has a breaker head protruding radially from the ring outer peripheral surface for carrying the grinder tooth. The grinder tooth includes a blade holder, a shank extending from the blade holder and a blade releasably attached to the blade holder. The blade defines at least two grinding edges. The blade and holder are configured and sized so that the blade and holder peripheral surfaces are substantially in register with each other when the blade is attached to the holder. The blade and the holder are also configured and sized so that either one of the at least two grinding edges may be positioned radially outwardly by rotating the grinder tooth about the shank longitudinal axis allowing either one of the at least two grinding edges to be selectively used for grinding.

PCT No. PCT/US97/16787 Sec. 371 Date Mar. 26, 1999 Sec. 102(e) Date Mar. 26, 1999 PCT Filed Sep. 22, 1997 PCT Pub. No. WO98/14106 PCT Pub. Date Apr. 9, 1998A system for the removal of waste from dry toilet bowls (10) and other containers adapted to have a disposable liner sheet (12) comprising an apparatus (16, 18, 20, 36) for forming elastic wads (32) from lengths of liner sheet (12) containing waste and for inserting the wads through a port (28) into a pipe (34), and an arrangement (38) for introducing air pressure into the pipe near the port to propel the wads along the pipe toward the exit (40).

The present invention is directed to a user communication device 174, 180 for interacting with a contact center 100, comprising a user interface operable to initiate a real-time communication with a contact center 100 and an information transmission agent 184 operable, before the real-time communication is routed to a resource associated with a contact center 100, forward to the contact center 100 at least one message comprising personal information 188 of the user. The personal information 188 is not associated with the user communication device 174, 180.

A system and method for handling shared resource writes arriving via non-maskable interrupts in single thread non-mission critical system with limited memory space includes a queue for providing temporary storage of a write request. The queue is accessible by lower or higher priority processes for the servicing of the write requests. Upon completion of service to the write requests the system returns control to the standard operations of the single thread system.

The invention provides an assistance method and device for a service center agent. The assistance method for the service center agent comprises the steps of: generating a keyword according to the interaction of a client and the service center agent; looking for a template matched with the keyword according to the keyword; and executing an operation corresponding to the template. By adopting the assistance method for the service center agent provided by the invention, the agent can provide services for the user more quickly, thereby shortening the service duration and improving the working efficiency.

A hydraulic brake handle assembly, wherein the response time of the hydraulic brake caliper can be much improved, and the brake action can be carried out immediately. When the brake lever is pressed, the volume of the oil pushed by the piston is doubled due to the hydraulic brake handle assembly is provided with two piston portions inserted in two oil chambers. Since the response time of the hydraulic caliper of the present invention is improved, it allows the brake pads of the hydraulic caliper to be assembled at a relatively large distance from the brake disc, so that sand won't get struck between the brake pads and the brake disc, and the brake disc remains useful when they are bent out of plain rubbing after using.

The present invention provides an overload control method for an access media gateway and the corresponding access media gateway. The access media gateway restricts call of a subscriber coupled thereto and acting as a calling side or a called side. Different overload levels and calls with high priority to be guaranteed for the respective overload levels are set at the access media gateway. The subscriber of the access media gateway acting as a calling side or a called side determines an overload level upon detection of its own overload, judges whether the call is a call with high priority to be guaranteed for the overload level. If it is a call with high priority to be guaranteed for the overload level, the call is processed in accordance with a normal call flow; otherwise, the call is rejected. The present invention protects an AG system from breakdown at a high traffic load, and efficiently guarantees connection of the call with high priority including an emergency call and/or a call via a subscriber port with high priority, which can reduce dependence on the MGC, prevent the MGC from overload and rapidly alleviate the overload of the AG, so that the time period in which the service is influenced is shortened.

The invention discloses a method for preparing a sterilizing and self-cleaning dining table and belongs to the technical field of dining tables. According to the method, an antibacterial active ingredient, i.e., tea polyphenols is extracted from green tea leaves and serves as a natural antibacterial agent, nano-titania with photocatalytic degradation action serves as a self-cleaning material, rich amino groups, which are produced by biological nitrogen fixation of soybean rhizobia, are used for carrying out surface modification on the titania so as to increase surface hydrophilic groups of the titania and enable the modified titania to have an oleophobic effect, a coating material is prepared through compounding the antibacterial agent, the self-cleaning filler and a fluorinated pre-emulsion, the surface of a dining table substrate is coated with the coating material, then, natural air-drying is carried out, and thus the sterilizing and self-cleaning dining table can be prepared. A coating of the dining table prepared by the method has an oleophobic property, so that oil stains hardly remain after wiping, an antibacterial and self-cleaning effect can be achieved under the photocatalysis of the titania and the antibacterial performance of the tea polyphenols, the problem that ordinary dining tables are prone to oil stain remaining and bacterium propagating is effectively solved, the safety of eating of eaters is guaranteed, and thus the application prospect is broad.

A contact center includes a plurality of work item queues or repository of pending work and a plurality of agents servicing work items from the plurality of work item queues. The contact center further includes a self service system that is operable to harvest information related to customers from a context store, tailor a self service configuration for a customer based on the harvested information, and provide a self service interaction to the customer based on the tailored self service configuration.

The invention relates to a method for identifying a household number via an incoming call number in an electric power customer service process. The method comprises the following steps:step 1: cleaning data; step 2: selecting a specific processing factor indicator; step 3: performing text similarity calculation; and step 4: constructing a weight division model, calculating a corresponding relationship matching score, and verifying the relationship reliability according to the score. The advancement of the method provided by the invention over the prior art lies in that the customer service personnel does not need to check the customer household number information or address information of a customer while answering the call, thereby greatly shortening the service duration, improving the service efficiency, reducing the waiting time for the customer to wait in the queue during peak hours and improving the customer experience.

The present invention relates to a process for decontaminating surfaces contaminated with one or more toxic agents. The processes include contacting a contaminated surface with a porous metal hydroxide which rapidly absorbs the toxic agent from the surface, then decontaminates the agent via reactions involving surface functional groups.

The invention discloses a medium voltage gas filled switchgear with a modular circuit breaker. The medium voltage gas filled switchgear comprises a medium voltage gas filled switchgear body and a circuit breaker module. The circuit breaker module comprises the circuit breaker, a circuit breaker mechanism and a mechanism support, and is connected with an upper bus bar and a lower bus bar of the medium voltage gas filled switchgear body in an inserted manner, so that the medium voltage gas filled switchgear is simpler to assemble and can be independently produced and assembled, the mechanism can be tested after assembly, the production efficiency of the whole switchgear is improved, the circuit breaker module can independently serve as a product for sale, capacity is enlarged, and the purchase cost of parts is reduced.