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Collection and classification feedback method, device and system for page information

A technology of page information and feedback devices, applied in the computer field, can solve problems such as low efficiency, difficult user feedback monitoring and processing, and difficult feedback information

Active Publication Date: 2020-04-21
NETEASE (HANGZHOU) NETWORK CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] Since the above two methods inevitably require a certain amount of manpower to participate in it, it takes a lot of time and energy to collect and classify user feedback information manually, and the massive amount of data makes it difficult for managers to keep track of User feedback in various channels is monitored and processed in real time and comprehensively. A large amount of feedback information that emerges in a short period of time also makes it difficult for game developers to process all feedback information in a timely and effective manner. Therefore, the existing user feedback information is collected The classification processing method is inefficient, and when the manpower is insufficient, it is easy for the feedback information to be fed back and processed in a timely manner, thus expanding the losses caused by game bugs to a certain extent

Method used

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  • Collection and classification feedback method, device and system for page information
  • Collection and classification feedback method, device and system for page information
  • Collection and classification feedback method, device and system for page information

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Embodiment Construction

[0082] The technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only a part of the embodiments of the present invention, rather than all the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by those of ordinary skill in the art without creative work shall fall within the protection scope of the present invention.

[0083] See figure 1 , Is a schematic flowchart of an embodiment of the method for collecting, categorizing, and feedbacking page information provided by the present invention, including steps S11 to S14, as follows:

[0084] S11: Obtain all detailed webpages in the target website according to the link relationship between each webpage in the target website;

[0085] S12: Extract page information in each of the detailed web pages;

[0086] S13...

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Abstract

The invention discloses a method, a device and a system for collection, classification and feedback of page information. The method for collection, classification and feedback of the page information comprises the following steps of obtaining all detailed webpages in a target website according to a link relation between the webpages in the target website; extracting page information in each detailed webpage; classifying the page information according to preset type keywords and respectively determining the information type of each piece of page information; and generating corresponding feedback information according to each piece of page information and the corresponding information type. Through adoption of the method, the device and the system, the efficiency of a process of collecting and classifying the page information can be improved, and the timeliness of feedback of the page information is also improved.

Description

Technical field [0001] The present invention relates to the field of computer technology, in particular to a method, device and system for collecting, categorizing and feedbacking page information. Background technique [0002] During the online operation of an application software or website, it is a very important task to collect user feedback information on the application software or website in a timely manner and classify the collected feedback information. Taking the online operation of the game as an example, by collecting feedback information from players on the game in time and sorting and processing the collected feedback information in a timely manner, not only can you clearly know the players’ needs and suggestions for the game, but also make you responsible for different The game manager of the module timely discovered the external bugs in the game that were not discovered during the development stage and repaired them in a targeted manner. With this feedback inform...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F16/35G06F16/958
CPCG06F16/35G06F16/958
Inventor 刘天畅
Owner NETEASE (HANGZHOU) NETWORK CO LTD
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