A control platform for automation equipment with multiple interactive channels

Abstract

The invention provides a control platform of automation equipment with multiple interaction channels. The platform comprises an event management module, an action execution management module, a service management module and a center management module, wherein the event management module is used to distribute events to each registered event processing program for processing; the service management module is used to execute specific business processes of a service and call a corresponding achievement interface according to state changes during service execution; the action execution management module is used to run working processes of an action and call the corresponding achievement interface according to the state changes of the action during running; and the center management module is used to control each module in the control platform to conduct registration and monitoring. The platform provided by the invention has the advantages that cooperative stability between each module and each business working process in the automation equipment could be enhanced; complexity of development of each business working process and each input and output module in the automation equipment could be reduced; and stability of overall running of the automation equipment could be enhanced.

Description

technical field [0001] The invention relates to a control platform of automation equipment with multiple interactive channels. Background technique [0002] With the development of artificial intelligence technology, interactive technologies such as voice interaction and visual interaction have gradually reached a practical level, and have begun to be applied to various automation equipment. In order to realize specific transaction functions, automation equipment itself has various interaction channels. For example, the automation equipment represented by traditional financial self-service equipment has three input interaction channels mainly including touch screen, keyboard and card, and multiple outputs mainly including display screen, printer, cash outlet, card issuing port and voice prompt. Interactive equipment; In emerging automation equipment such as service robots, in addition to the input and output interaction channels of traditional self-service equipment, it also...

AI Technical Summary

Problems solved by technology

At present, the interactive collaboration and transaction collaboration of automation equipment with multiple interactive channels in the industry still relies on software developers to solve the problem through the coding of specific interactive modules. There is no mature platform available, so automation equipment adds or replaces interactive channels, adds or modifies transactions or transactions When working with a specific workflow, it is easy to have processing loopholes in interaction collaboration and transaction and transaction workflow collaboration, which not only increases the workload of equipment maintenance and development, but also easily causes the instability of the overall equipment

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