723 results about "Workflow process" patented technology

A methods, systems, device, network, platform and apparatus for enabling user to post structured updated status and/or requests based on inputting & selecting pre-created or updated or collaboratively updated generalized or standardized parts of structured updated status and/or requests including types of activities, actions, events, transactions, purposes, user actions, named entities, nodes, items, objects, fields, rules, syntax, locations, keywords, categories, date(s) & time(s) and enabling 115 sever(s) to receive, store, process structured updated status and/or requests and/or user data and/or automatically monitor track, record, store & process user's activities, actions, events, transactions, interactions, senses, behavior, communications, collaborations, sharing, participations, workflows, tasks & requirements and/or enabling to search, match, determine, select & present prospective, suggested, candidate, matched, relevant & contextual connections or connectable user(s) and dynamically presented or suggested or associated or attached links including link(s) of application(s), service(s), object(s), interface(s) & multimedia type(s) of content(s) to user(s) or entity/entities of network(s) and enable user(s) or entity/entities of network(s) to dynamically establishing connections and/or dynamically conducting one or more activities, actions, events, transactions including e-commerce transactions & deals, interactions, communications, collaborations, sharing, searching, presentations, participations, workflows & tasks with one or more selected user(s) or entity/entities of network(s) from presented prospective, suggested, candidate, matched, relevant & contextual connections or connectable user(s) based on provided or associated or presented or suggested one or more or group(s) of links of application(s), service(s), object(s), interface(s) & multimedia type(s) of content(s).

A system being monitored generates alerts directed at participants as events to be resolved occur. As a participant resolves an alerted event, the system logs the steps taken by the participant to resolve the event and stores the event resolution log associated with the event. From that event resolution log, a template for a workflow process can be automatically generated. When similar events occur again, the participant for those future events can be provided with the prior stored event resolution log and/or automatically generated templates for a workflow processes corresponding to the stored event resolution log. Iterative generation and editing of templates can be provided for, wherein subsequent event resolutions for similar events are used to modify the workflow process templates developed from previous event resolutions. Events can include conditions being met in data stored by the system or events representing the lack of occurrence of expected events. Participants can be human users, automated participants or proxies interfacing human users to the system. In one embodiment, the system is a network connecting business collaborators.

A system and method for managing the workflow for processing Service Orders among a variety of organizations within a telecommunications company. The system and method coordinates all of the tasks and activities related to order processing among the various entities within the telecommunications company. Workflows are used to model business procedures used for processing Service Orders. Each workflow comprises a plurality of workflow steps. Business process models are depicted as workflow diagrams. Upon receipt of a Service Order, an appropriate Work Plan is selected based on information within the Service Order. Each workflow step is assigned a Resource and is scheduled for completion. The Workflow steps are then placed in In-boxes associated with the selected Resource. Once the processing steps have been scheduled, a current work step is calculated. Notification messages are sent to the appropriate systems to notify them to begin activity associated with the current work step. The system is automatically notified when the current work step is complete, so that the next work step can be processed in a similar fashion. Detailed statistical information is maintained for audit and reporting purposes. Users log-on to remote workstations coupled with a company-wide Intranet or the like. From the remote workstations, users from various organizations view their In-boxes and other detailed information about Service Orders according to selectable requests. Workflow steps can be transferred and re-assigned using the remote workstations. Detailed statistical information is maintained for audit and reporting purposes. Reports reflecting the effectiveness of workforce management and work administration is obtained.

Method for automatically generating an implementation of input and output container reusable parts for a process model managed and executed by at least one computer system. The method of generating uses the specification of a process model extended by specifications associating the process model to a reusable part environment outside the workflow process environment and generates an implementation of said input and output containers as reusable parts residing within said reusable parts environment. The method of generating comprises an analysis of the specifications of said process model. Based on this analysis the method generates the associated input container reusable parts and associated output container reusable parts as implementations of said input and output containers.

Various systems and methods for managing electronic discovery are provided. In one example, a method for facilitating a cross-team, role-based workflow for task management on a computing device comprises sending a project request to a business coordinator, the project request received from a legal/compliance team member, assigning work required by the project request to a discovery coordinator based on input received from the business coordinator, and performing the work required by the project request by assigning one or more projects to one or more collection/preservation teams based on input received from the discovery coordinator.

A processor-based system operating according to digitally-embedded programming instructions includes a face detection module for identifying face regions within digital images. A normalization module generates a normalized version of the face region. A face recognition module extracts a set of face classifier parameter values from the normalized face region that are referred to as a faceprint. A workflow module compares the extracted faceprint to a database of archived faceprints previously determined to correspond to known identities. The workflow module determines based on the comparing whether the new faceprint corresponds to any of the known identities, and associates the new faceprint and normalized face region with a new or known identity within a database. The archived faceprints are digitally organized and may be selectively recalled along with their associated parent images. A database module serves to archive data corresponding to the new faceprint and its associated parent image according to the associating by the workflow module within one or more digital data storage media.

A workflow system and method include tracking the physical movement of documents. The information of the physical movement is incorporated with the flow graph of a workflow. A display of the workflow can then be enhanced by the information relating to the physical movement of the document.

The present invention facilitates the creation and implementation of Workflow Templates and also the designation of linkage between these templates and specific projects dealing with different media type handling. Workflow Templates are used to automatically generate user interface views which will be used by agents, knowledge workers, supervisors and customers. Such Workflow Templates provide the means to create, define and store the name and definition of and “trigger points” for each workflow item. The trigger points for when a document is used are also determined when creating the template. Further, in creating a Workflow Templates the administrator can instruct the system to save scripts associated with the template that can be saved as XML, EDI, JSP, CGI, VXML, etc. so as to be able to automatically generate documents or logic flows consistent with the target media type for the anticipated interactions with customers.

A method of automating a healthcare facility workflow process includes creating a rule set governing at least one of a collection phase, an organize phase, and a display phase of the healthcare facility workflow process. The rule set is based on at least one of a plurality of decision factors. The method also includes automatically processing a plurality of content based on the rule set. Automatically processing the plurality of content includes one of collecting the plurality of content from a plurality of heterogeneous content sources, organizing the plurality of content based on a desired content hierarchy, and displaying at least one content of the plurality of content based on the desired content hierarchy.

A graphical user interface (GUI) scheduler program is provided for modeling business workflow processes. The GUI scheduler program includes tools to allow a user to create a schedule for business workflow processes based on a set of rules defined by the GUI scheduler program. The rules facilitate deadlock not occurring within the schedule. The program provides tools for creating and defining message flows between entities. Additionally, the program provides tools that allow a user to define a binding between the schedule and components, such as COM components, script components, message queues and other workflow schedules. The scheduler program allows a user to define actions and group actions into transactions using simple GUI scheduling tools. The schedule can then be converted to executable code in a variety of forms such as XML, C, C+ and C++. The executable code can then be converted or interpreted for running the schedule.

An enterprise wide electronic commerce system allows trading partners to act as participants in a complex trading process. Participants communicate with one another by joining conversations that are hosted in a collaboration space and managed by a collaboration hub. In this manner, the enterprise workflow may have an effect on, or be affected by, local workflows. The invention provides a workflow integration system for enterprise wide electronic collaboration. An embodiment of the invention includes a workflow integration system for a collaboration system that allows for sharing of workflow information between collaboration participants, comprising a collaboration server having stored thereon an enterprise workflow, a workflow server having stored thereon a participant workflow and an integration mechanism for allowing said enterprise workflow and said participant workflow to interact with one another.

A user interface for building a componentized workflow model. Each step of the workflow is modeled as an activity that has metadata to describe design time aspects, compile time aspects, and runtime aspects of the workflow step. A user selects and arranges the activities to create the workflow via the user interface. The metadata associated with each of the activities in the workflow is collected to create a persistent representation of the workflow. Users extend the workflow model by authoring custom activities.

A system, method and computer program for programming a medical device to administer a medication to a patient includes the medical device, a scanner that may be associated with a point of care (POC) system, and a medication management unit (MMU). A computer in the POC system can directly program the medical device with the permission of the MMU after a full “five rights” check or the “right patient” check can be delayed until after the pump program is downloaded. Other workflows are disclosed for programming the medical device in manual, semi-automatic and automatic modes, with safety checks incorporated at various points.

A system and method for creating an integrated digital media management and reproduction device comprised of a database with key data values for a plurality of records, and a module with search controls that include sets of compound parallel attribute queries that can execute instructions for a data category, and concurrently retrieve and display records across a plurality of related categories—thereby revealing the associations between discrete records. The invention also has a plurality of software instantiated media players which, through instructions managed by a “master container” design, function as if they were dynamically aware of user actions and the quantifiable states of each other player object—and respond according to logic rules, visually guiding event workflow. The system has a memory module for storing query information, a processor configured to retrieve data, a display unit for retrieved data and a digital-to-analog converter for providing capability for connection to loudspeakers.

The present invention relates to software and a method of use for implementing workflows and managing engagements and staff. More particularly, the present invention relates to a software module tracking data of staff, engagements and workflows and a method of using such data in the management of staff and assignment of tasks. Information concerning employees is input into a database by the manager and the employees, and is tracked therein. The information concerning an employee includes an employee's availability, ability and experience. Workflow/Task information is input into the database when either a client makes a request for service of the business, or a workflow/task internal to the business is needed to be performed. Task information includes the nature of the work and deadlines. Task information is compared to the employee information. A list is automatically generated naming the employees best suited to the mandate of the task. The manager then chooses a name from the top of the list and assigns the task to that employee.

In a network of computer systems having a group of users subscribing to a service comprising restricted channels, a user applies for an action to be performed by an automated software agent. The agent initiates a poll of a predetermined group of subscribers soliciting votes for approving the action. When the poll is complete, the votes are tallied by the agent and compared with predetermined authorization rules. If the votes pass the rules test, the action is approved and performed by a software agent. The user in one embodiment is an automated software agent.

An ink-enabled user interface for building a componentized workflow model. A touch screen display device allows each step of the workflow to be modeled as an activity that has metadata to describe design time aspects, compile time aspects, and runtime aspects of the workflow step. A user selects and arranges the activities via the touch screen device to create the workflow via user interfaces or application programming interfaces. The metadata associated with each of the activities in the workflow is collected to create a persistent representation of the workflow. Users extend the workflow model by authoring custom activities.

Disclosed is a mammographic imaging system and tools for processing mammographic images to enhance image acquisition and review workflow. The systems and tools enable rapid access to digital image information providing for improved workflow management and identification of images, upon initial review. The system and tools also allow for background processing of image information to reduce workflow delay. Specifically, digital images are processed in the background, i.e., they are automatically processed, free from specific task-orientated direction by a user, using resources that are not otherwise occupied addressing user-directed tasks. Background processing that may be supported includes preprocessing and interim processing. Preprocessing refers to processing of an image that occurs prior to initial review of that image by a physician. Interim processing refers to background processing that occurs during a review session, e.g., in a time period between initial review and a subsequent review of an image.

A computer based system and method of providing document isolation during routing of a document through a workflow is disclosed. The method comprises maintaining a separate “working” copy of the original base document while the document is routed through a workflow. Access controls, which define who may access the original document as well as any versions of the working copy document, are defined and stored in relation to the documents. The access controls further define the types of actions users may take with respect to the document. Users are selectively directed to the appropriate document, either the base document or working copy, and selectively granted permission to perform publishing operations on the working copy document, as determined by the access controls.

An enterprise based workflow server based system to detect and classify images as potentially of pornographic nature. The system is based on two independent stages. The first stage is an automatic stage which eliminates most images that are positively non pornographic, including an image analysis engine with a plurality of sub engines, each dedicated to different attributes of an image. The second stage describes an additional embodiment of a manual review stage. An alternative embodiment describes a similar server solution to detect images suspected as copyrighted material. The images can be individually classified, or analyzed as a cluster or a collection of images such as an album or motion-picture segment, sampled into key still frames. The system optimizes time saving by elimination of images, and assures accuracy by generating a workflow reviewing solution which can involve a human decision-making stage.

Methods and systems consistent with the present invention provide an integrated process modeling and project planning tool that allows an enterprise affiliate to improve a workflow that models a process. To improve the workflow, the tool initiates execution of a plan created from the workflow such that an instance of the process is at least partially performed, receives a characteristic about the performance of the plan, and modifies the workflow to reflect the characteristic so that a subsequent plan created from the modified workflow has the received characteristic.

A system and method for tracking and processing Service Orders for a telecommunications company. Workflows are used to model business procedures used for processing Service Orders. Each Workflow comprises a plurality of Workflow steps. Business process models are depicted as Workflow diagrams. The Workflow diagrams are stored in a library in a database. Work plans comprising a plurality of Workflow steps and associated data and are derived from information found in the Workflow diagrams. Upon receipt of a Service Order, an appropriate work plan is selected based on information within the Service Order. Each Workflow step is assigned a resource and is scheduled for completion with a start and a stop date and placed in the in-boxes associated with the selected resource. Users log-on to remote workstations coupled with a company-wide Intranet or the like. From the remote workstations, users from various organizations view their in-boxes and other information about current Service Orders. Such information includes detailed information about the Service Orders including, progress data, current, future and past Workflow step data, responsible groups, computer systems and organizations, whether schedules are maintained, and whether jeopardy points have been missed. If a Service Order is delayed, users can immediately determine information about the delay and take corrective action before it becomes critical. Workflow steps can be transferred and re-assigned using the remote workstations. Detailed statistical information is maintained for audit and reporting purposes. Reports reflecting the effectiveness of workforce management and work administration is obtained.

Technology is disclosed for using workflows based on domains in a hierarchical data structure (e.g. LDAP directory) or other type of data structure. When a workflow is created, it is associated with domain. The domain is defined by a selected node and all nodes below that selected node in the hierarchical data structure. At run time, the system identifies which workflows perform a requested task and are associated with a domain that includes the target of the task. If multiple workflows are determined, the user is provided with the ability to choose one of the identified workflows for performing the tasks.

An improved method and system for complex and integrated application performance management which tracks end-to-end computer resource consumption of a first business application workflow in an enterprise system. The first business application workflow may include a plurality of components. The plurality of components may further include one or more component types. A second or subsequent business application workflow may be embedded or linked as a component of the first business application workflow. Resource usage information of the plurality of components (including resource usage information of underlying units of work of the plurality of components) may be correlated to determine cumulative resource usage information for the first business application workflow. The resource usage information may be displayed in a graphical user interface. User input may be received indicating one or more of the following for the first business application workflow: an application name, a natural business unit, and a mission-critical ranking.

Models that encapsulate information on how remote applications are controlled and data is accessed are created to be used by a runtime agent that intelligently reasons out goal-oriented plans and execute tasks to solve problem statements generated by a user interface or other software agents. The models may be used to assemble workflows using a reasoning process. In particular, the models of the present invention include a state that includes a planning state and a navigational value. In embodiments of the invention, the models may include intelligent agents, a loop state, submodel invocation that allows the models to invoke agents over a network, and the ability to integrate the three application layers in a computer.

The invention provides an electronic workflow method and system that includes a client workstation having a high-resolution image displaying device and an input device, that captures actions that are performed on the image displaying device. The performed actions may include actions that are performed in an interpretation process of medical images displayed by the displaying device. An extensible markup language (XML) schema may be employed to capture and represent the tasks or subtasks. The XML schema records the condensed audit trail of the user actions that are performed during the image review and interpretation process. The invention stores the instructions or actions of the electronic workflow system, although the actions may be stored as an entire “movie” of the electronic workflow system. Thus, the invention dramatically reduces storage, transmission, and time requirements for play back, among providing other benefits.

A persistent federated folder within a federated content management system saves the result of a search or selection of items stored in various heterogeneous datastores. The federated folder can be used to save federated search results, to act as a container in a workflow process, or a container for a set of documents or folders with similar characteristics. The search result may be shared by several application programs without performing a separate search for each application. The federated folder and its associated storage structure have the capability to save its instances persistently. The federated folder operations can selectively create, retrieve, update, and/or delete an instance of a federated folder in addition to adding, retrieving updating and deleting its parts and its members. Seamless integration with the federated query is provided to operate on the federated folder transparently regardless of the locality of the user or the datastores the user is searching. Access rights for federated folders are enforced according to user's general privileges.

The computer program manages a mobile workforce with task persons and GPS-enabled devices by using the GPS time-based location data. A database is populated with task situs location data, event time data and task person data and task person contact data. The database is coupled to the web-based processor, telecommunications network and GPS-enabled device. The system operator programs temporal (time) based rules and location-based rules unique to the task situs. Some rules are both time and location based. When the temporal or territorial rules are violated, first and second comm-events are generated by the system, for example, a text or IVR message to the task person. When associated time-and-territorial rules are violated, a third communications event arises. The time based rules may be associated or correlated with the event time for the task. The event time may be a “time of arrival.” Further, rules may be for approach, entry, or on-location. Territorial rules may proximal, intermediate and distal territories. Designated persons for the comm-notice may be hierarchically related to the task person. The comm-notice may be dynamically created from a designated persona as a content provider.

Workflows are used to automate processes. When a first workflow is performed, it may invoke a set of one or more nested workflows, workflows in other applications or services in other applications. The first workflow can be configured to pause and wait for the invoked set of one or more nested workflows, workflows in other applications, or services in other applications. Alternatively, the first workflow can be configured to proceed without waiting. Various means are disclosed for re-staring the first workflow and providing data back for the first workflow.

Methods and apparatus for processing collections of images are described in which metadata from a set of images may be used in directing a multi-image processing workflow. One or more output images may be rendered from a set of input images, with each output image being some combination of two or more of the input images. To render an output image, a workflow including one or more processing steps may be applied to the images. Metadata may be used in directing and performing the workflow. For example, metadata may be used in determining a particular workflow for a set of images. As another example, metadata may be used to sort a collection of images into multiple categories for automated workflow processing. As yet another example, metadata may be used to retrieve information stored in a profile database that may be used in processing the images.