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723 results about "Workflow process" patented technology

What is a Workflow Process? A workflow process is a sequence of steps used to process a document, work order, or piece of information through an organization. ... Computerized workflow processes are almost always used to move documents through an organization. For example, a company could set up a computerized workflow process to ensure that each work order is processed the same way.

Structured updated status, requests, user data & programming based presenting & accessing of connections or connectable users or entities and/or link(s)

A methods, systems, device, network, platform and apparatus for enabling user to post structured updated status and/or requests based on inputting & selecting pre-created or updated or collaboratively updated generalized or standardized parts of structured updated status and/or requests including types of activities, actions, events, transactions, purposes, user actions, named entities, nodes, items, objects, fields, rules, syntax, locations, keywords, categories, date(s) & time(s) and enabling 115 sever(s) to receive, store, process structured updated status and/or requests and/or user data and/or automatically monitor track, record, store & process user's activities, actions, events, transactions, interactions, senses, behavior, communications, collaborations, sharing, participations, workflows, tasks & requirements and/or enabling to search, match, determine, select & present prospective, suggested, candidate, matched, relevant & contextual connections or connectable user(s) and dynamically presented or suggested or associated or attached links including link(s) of application(s), service(s), object(s), interface(s) & multimedia type(s) of content(s) to user(s) or entity/entities of network(s) and enable user(s) or entity/entities of network(s) to dynamically establishing connections and/or dynamically conducting one or more activities, actions, events, transactions including e-commerce transactions & deals, interactions, communications, collaborations, sharing, searching, presentations, participations, workflows & tasks with one or more selected user(s) or entity/entities of network(s) from presented prospective, suggested, candidate, matched, relevant & contextual connections or connectable user(s) based on provided or associated or presented or suggested one or more or group(s) of links of application(s), service(s), object(s), interface(s) & multimedia type(s) of content(s).
Owner:RATHOD YOGESH CHUNILAL

System and method for managing the workflow for processing service orders among a variety of organizations within a telecommunications company

A system and method for managing the workflow for processing Service Orders among a variety of organizations within a telecommunications company. The system and method coordinates all of the tasks and activities related to order processing among the various entities within the telecommunications company. Workflows are used to model business procedures used for processing Service Orders. Each workflow comprises a plurality of workflow steps. Business process models are depicted as workflow diagrams. Upon receipt of a Service Order, an appropriate Work Plan is selected based on information within the Service Order. Each workflow step is assigned a Resource and is scheduled for completion. The Workflow steps are then placed in In-boxes associated with the selected Resource. Once the processing steps have been scheduled, a current work step is calculated. Notification messages are sent to the appropriate systems to notify them to begin activity associated with the current work step. The system is automatically notified when the current work step is complete, so that the next work step can be processed in a similar fashion. Detailed statistical information is maintained for audit and reporting purposes. Users log-on to remote workstations coupled with a company-wide Intranet or the like. From the remote workstations, users from various organizations view their In-boxes and other detailed information about Service Orders according to selectable requests. Workflow steps can be transferred and re-assigned using the remote workstations. Detailed statistical information is maintained for audit and reporting purposes. Reports reflecting the effectiveness of workforce management and work administration is obtained.
Owner:VERIZON PATENT & LICENSING INC

System and method for processing and tracking telecommunications service orders

A system and method for tracking and processing Service Orders for a telecommunications company. Workflows are used to model business procedures used for processing Service Orders. Each Workflow comprises a plurality of Workflow steps. Business process models are depicted as Workflow diagrams. The Workflow diagrams are stored in a library in a database. Work plans comprising a plurality of Workflow steps and associated data and are derived from information found in the Workflow diagrams. Upon receipt of a Service Order, an appropriate work plan is selected based on information within the Service Order. Each Workflow step is assigned a resource and is scheduled for completion with a start and a stop date and placed in the in-boxes associated with the selected resource. Users log-on to remote workstations coupled with a company-wide Intranet or the like. From the remote workstations, users from various organizations view their in-boxes and other information about current Service Orders. Such information includes detailed information about the Service Orders including, progress data, current, future and past Workflow step data, responsible groups, computer systems and organizations, whether schedules are maintained, and whether jeopardy points have been missed. If a Service Order is delayed, users can immediately determine information about the delay and take corrective action before it becomes critical. Workflow steps can be transferred and re-assigned using the remote workstations. Detailed statistical information is maintained for audit and reporting purposes. Reports reflecting the effectiveness of workforce management and work administration is obtained.
Owner:MCI WORLDCOM INC +1
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