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Evaluation data analysis method, device and system

An analysis method and data technology, applied in the direction of electrical digital data processing, natural language data processing, instruments, etc., can solve problems that cannot represent users' true evaluation of products or products

Active Publication Date: 2021-03-30
RICOH KK
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Obviously, the arithmetic mean obtained by simply calculating the evaluation scores of multiple users on the same evaluation element cannot represent the user's true evaluation of the product or a certain feature of the product.

Method used

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  • Evaluation data analysis method, device and system
  • Evaluation data analysis method, device and system
  • Evaluation data analysis method, device and system

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0056] This embodiment provides an analysis method for evaluation data, such as figure 1 As shown, this embodiment includes:

[0057]Step 101: Obtain user evaluation data, the evaluation data includes product evaluation elements and the user's first evaluation score for the evaluation elements;

[0058] Preferably, the evaluation data may include evaluation elements of all products and first evaluation scores of users on the evaluation elements.

[0059] Step 102: clustering the evaluation elements;

[0060] Step 103: Use the first evaluation score to perform parameter estimation on the evaluation elements of each cluster, and obtain the second evaluation score of each evaluation element cluster, and the second evaluation score is based on each cluster The weighted average obtained by the first evaluation score of the evaluation element and the user's rating weight.

[0061] In this embodiment, the user's rating weight is used to reflect the bias of user ratings, and the fi...

Embodiment 2

[0088] This embodiment also provides an analysis device for evaluating data, such as figure 2 As shown, this embodiment includes:

[0089] An acquisition module 21, configured to acquire user evaluation data, the evaluation data including product evaluation elements and the user's first evaluation score for the evaluation elements;

[0090] A clustering module 22, configured to cluster the evaluation elements;

[0091] The calculation module 23 is used to estimate the parameters of the evaluation elements of each cluster by using the first evaluation score to obtain the second evaluation score of each evaluation element cluster, and the second evaluation score is based on each A weighted average obtained from the first evaluation score of a clustered evaluation element and the user's evaluation weight.

[0092] In this embodiment, the user's rating weight is used to reflect the bias of user ratings, and the first evaluation score is used to estimate the parameters of each c...

Embodiment 3

[0104] This embodiment also provides an analysis system 50 for evaluating data, such as Figure 5 As shown, this embodiment includes:

[0105] Network interface 51 , processor 52 , input device 53 , memory 54 , hard disk 55 , and display device 56 . The above-mentioned various interfaces and devices may be interconnected through a bus architecture. The bus architecture can be buses and bridges that can include any number of interconnections. Various circuits, specifically one or more central processing units (CPUs), represented by processor 52, and one or more memories, represented by memory 54 are connected together. The bus architecture can also connect together various other circuits such as peripherals, voltage regulators, and power management circuits. It can be understood that a bus architecture is used to implement connection communication between these components. In addition to the data bus, the bus architecture also includes a power bus, a control bus and a statu...

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Abstract

The invention provides an analysis method, device and system of evaluation data, and belongs to the field of natural-language processing. The analysis method of the evaluation data includes: acquiringthe evaluation data of users, wherein the evaluation data include evaluation elements of products and first evaluation scores of the users on the evaluation elements; clustering the evaluation elements; and utilizing the first evaluation scores to carry out parameter estimation on the evaluation elements of each cluster to obtain second evaluation scores of each evaluation element cluster, wherein the second evaluation scores are weighted average values obtained according to the first evaluation scores of the evaluation elements of each cluster and score weights of the users. Through the technical solution of the invention, evaluation which is closer to real thoughts of the users on the products or a certain feature of the products can be obtained.

Description

technical field [0001] The present invention relates to the field of natural language processing, in particular to an analysis method, device and system for evaluating data. Background technique [0002] At present, user's evaluation of products is usually expressed in text. In order to better understand and analyze the opinions in the evaluation text, the opinion mining of evaluation elements has become the main topic in the field of evaluation analysis. The opinion mining of evaluation elements mainly includes two steps, the extraction of evaluation elements and the identification of their corresponding emotional tendencies. [0003] The evaluation element can be a certain feature of the product being evaluated. For example, in the field of mobile phone products, "battery" and "screen" can be evaluation elements. The user's emotional tendency to evaluation elements can usually be expressed by evaluation scores. For example, +N usually represents a positive evaluation, 0 r...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F40/216
CPCG06F40/216
Inventor 姜珊珊郑继川董滨
Owner RICOH KK