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Conversational robot serving in human resource industry

A technology of dialogue robots and human resources, applied in the field of dialogue robot systems to achieve the effect of enhancing core competitiveness

Pending Publication Date: 2018-09-21
北京小爱智能科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] At present, social insurance is handled manually by each enterprise or social insurance agent company. The staff of the enterprise manually log in to the website of each social security bureau by inserting a U-shield to submit the social security increase and decrease. Human-attended large-scale batches of automatic online social insurance, what we want to do is a robot implementation method for unattended batches of automatic social insurance

Method used

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  • Conversational robot serving in human resource industry

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Embodiment Construction

[0015] The present invention will be described in detail below in conjunction with the accompanying drawings and embodiments.

[0016] like figure 1 As shown, a dialogue robot system serving the human resources industry, including BotEngine intelligent answer message module, HRO SaaS platform daily high-frequency business automation module, HRO SaaS platform robot configuration management module and intelligent robot knowledge module. The BotEngine intelligent reply message module is responsible for taking over the WeChat account, completing the WeChat login as an agent, and is responsible for intelligently replying and / or forwarding the chat content initiated by the external WeChat interlocutor, or automatically triggering the daily high-frequency business automation module of the HRO SaaS platform to Automatically handle the built-in business of the system. The robot configuration management module of the HRO SaaS platform allows each user to personalize and customize the k...

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Abstract

The invention discloses a conversational robot serving in human resource industry. The conversation robot system comprises a BotEngine intelligent question-answer message module, an automatic HRO SaaSplatform daily high-frequency business transaction module, an HRO SaaS platform robot configuration management module and an intelligent robot knowledge module. According to the system the BotEngineintelligent question-answer message module is tightly associated with an HRO SaaS platform, so that certain high-frequency daily businesses of users can be automatically completed or answered, therebygreatly enhancing the efficiency of automatic management of daily core businesses such as recruitment process and the like of enterprises or human agency companies, social security consultation and employee service transaction, and enhancing the core competitiveness of mechanisms in human resource industry.

Description

technical field [0001] The invention relates to a dialogue robot system serving the human resource industry. Background technique [0002] At present, social insurance is handled manually by each enterprise or social insurance agent company. The staff of the enterprise manually log in to the website of each social security bureau by inserting a U-shield to submit the social security increase and decrease. Human-attended large-scale batches of automatic online social insurance, what we want to do is a robot implementation method for unattended batches of automatic social insurance. [0003] Existing dialogue robots are mainly general-purpose robots, mainly for chatting, which are not effective for vertical industries such as the human resources industry, and cannot be well integrated with industry knowledge graphs. The dialogue robots we constructed are closely integrated with industry knowledge bases and customers’ core business , to bring users a better human-computer inte...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/10G06F17/30
CPCG06Q10/105
Inventor 谈华芳
Owner 北京小爱智能科技有限公司