Automobile after-sales service method and system
A service method and technology of a service system, which are applied to coin-operated equipment for distributing discrete items, reservations, predictions, etc., can solve problems such as poor user experience, and achieve the effect of saving user time and improving user experience.
Inactive Publication Date: 2018-11-30
北京虾喜科技有限公司
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Problems solved by technology
However, smart key cabinets are widely distributed in cities, and users still need to spend more time looking for smart key cabinets in the process of storing car keys, and sometimes need to go around long distances to store car keys, resulting in poor user experience.
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[0057] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of them. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.
[0058] The invention provides a method and system for car after-sales service, which can plan a fast and convenient walking route for users, guide them to quickly and conveniently find a suitable smart key cabinet to store car keys, and avoid users from spending time looking for a smart key cabinet aimlessly, saving User time, user experience is good. The user stores the car key in the smart key cabinet, and the service personnel of the reserved car s...
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The invention discloses an automobile after-sales service method and system. According to the position of a user and a target position, a path between the user and the target position is planned; andaccording to the position of an intelligent key cabinet on the path, on the basis of a preset rule, a user walking route is planned to guide the user to reach a proper intelligent key cabinet position. The user stores an automobile key in the intelligent key cabinet, and service staffs arrive at the intelligent key cabinet to fetch the automobile key to drive the automobile to an automobile service shop to receive service. By use of the method and the system, the quick and convenient walking route can be planned for users so as to avoid a situation that the user spends time to look for the intelligent key cabinet without purposes, user time is saved, and user experience is good.
Description
technical field [0001] The invention relates to the technical field of automobile service, in particular to a method and system for automobile after-sales service. Background technique [0002] With the development of my country's automobile industry, more and more automobiles have entered people's lives. Vehicle service items such as car cleaning, maintenance, decoration and repair have also entered a period of rapid development. In actual use, it is found that when a car owner needs to do a certain vehicle service item (such as car cleaning), the car owner needs to drive the vehicle to the vehicle service store, and then wait in line at the store, which takes a lot of time. Some existing patents have introduced the technology of accessing the car key through the smart key cabinet, so that the user can store the car key in the smart key cabinet, and the service personnel will come to the door or drive the car away for service. However, smart key cabinets are widely distri...
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IPC IPC(8): G06Q30/00G06Q10/04G06Q10/02G01C21/00G07F17/12G07C9/00G06Q50/10
CPCG01C21/00G06Q10/02G06Q10/047G06Q30/016G06Q50/10G07C9/00174G07F17/12
Inventor 窦志勇
Owner 北京虾喜科技有限公司