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Automated generation of prompts and analyses of user responses to prompts to determine entity for action and perform one or more computing actions related to action and entity

A user and entity technology, applied in the field of automatically generating prompts and analyzing user responses to prompts to determine the entity of the action and performing one or more computational actions related to the action and the entity, can solve problems such as inability to make

Pending Publication Date: 2019-02-05
GOOGLE LLC
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Also, for example, they may not enable the specification of one or more (e.g., all) criteria for an action to be performed via free-form natural language input entered by the user.

Method used

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  • Automated generation of prompts and analyses of user responses to prompts to determine entity for action and perform one or more computing actions related to action and entity
  • Automated generation of prompts and analyses of user responses to prompts to determine entity for action and perform one or more computing actions related to action and entity
  • Automated generation of prompts and analyses of user responses to prompts to determine entity for action and perform one or more computing actions related to action and entity

Examples

Experimental program
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Embodiment Construction

[0033] Embodiments of the present specification relate to a particular service entity utilizing an automated messaging system to engage in a conversation with at least one user via a user's computing device to determine an action. The system may engage in a dialog in response to user interface input indicating an action but not indicating a particular service entity associated with the action. In some of these implementations, the automated message delivery system may generate prompts to solicit user interface input from a user for determining a particular service entity and / or for determining one or more criteria for an action. In various implementations, the system further performs one or more computational actions based on the determined service entity and optionally based on one or more criteria of the action determined via the dialog's user interface input.

[0034] In some implementations, the automated message delivery system may receive user-generated ambiguous user in...

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PUM

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Abstract

Methods and apparatus are directed to utilizing an automated messaging system to engage in a dialog with at least one user, via a computing device of the user, to determine a particular service entityfor an action. In some implementations, the automated messaging system may generate a plurality of questions and / or other prompts to solicit user interface input from the user(s) for use in determining the particular service entity and / or in determining one or more criteria for the action. Some implementations are further directed to performing one or more computing actions based on the determined service entity and optionally based on one or more criteria for the action determined via user interface input of the dialog.

Description

Background technique [0001] Some Internet platforms may enable users to perform one or more actions associated with a particular service entity. However, platforms typically require users to explicitly identify a particular service entity before selecting criteria for one or more actions and / or select structured options in the criteria for selecting one or more actions. For example, a user may make a reservation for a particular restaurant by navigating to that particular restaurant's web page and selecting a time, date, and number of people from a drop-down user interface menu on the web page. Also, for example, a user may make an appointment with a business by navigating to the business's web page and selecting a time, date and type of appointment from available options presented in a user interface element of the web page. [0002] However, these and / or other techniques may suffer from one or more disadvantages. For example, they may require a user to first identify a par...

Claims

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Application Information

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IPC IPC(8): G06F3/0482G06F3/0484G06Q10/02H04L12/58H04L29/08
CPCG06Q10/02G06F3/0482G06F3/0484G06Q10/10H04L51/046H04L51/216H04L51/224H04L67/51
Inventor 张光强
Owner GOOGLE LLC