Unlock instant, AI-driven research and patent intelligence for your innovation.

Robot management system and commodity recommendation method

A management system and robot technology, applied in the field of robot management system and product recommendation, can solve problems such as increased burden on salespersons and adverse effects of trust

Inactive Publication Date: 2019-03-15
HITACHI BUILDING SYST CO LTD
View PDF12 Cites 4 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

In addition, on weekends and holidays, the number of customers will be far greater than the number of salespersons. Due to the increased burden on salespersons, it is likely to have a negative impact on the trust they give to customers.
Therefore, when a salesperson receives a customer, there is a limit to correctly recommending product information to each customer from a variety of products.

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Robot management system and commodity recommendation method
  • Robot management system and commodity recommendation method
  • Robot management system and commodity recommendation method

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0027] Embodiments for carrying out the present invention will be described below with reference to the drawings. In this specification and the drawings, components having substantially the same function or structure are denoted by the same reference numerals, and repeated explanations are omitted.

[0028] [Overall structure of robot management system]

[0029] First, refer to figure 1 The overall configuration of the robot management system 1 according to one embodiment of the present invention (hereinafter referred to as "this example") will be described.

[0030] figure 1 It is a block diagram showing an example of the overall configuration of the robot management system 1 .

[0031] The robot management system 1 includes a robot 100 , a robot control device 110 , a robot monitoring center 120 , a monitoring camera 200 , and a video recording device 210 .

[0032] In the robot management system 1 of this example, a robot 100 , a robot control device 110 , a monitoring ...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

PUM

No PUM Login to View More

Abstract

The invention provides a robot management system. Existing robots cannot make appropriate commodity recommendations for each customer. The robot control device moves the robot to a stop position of acustomer based on an area and dwell time recorded in a customer movement table. Then, the robot control device causes the robot that has moved to the customer to implement commodity recommendation based on a commodity category related to the area in which the customer has recently stayed. The recommendation is implemented based on the commodity categories that have continuously appeared for multiple times in moving sequence in the commodity categories of the area in which the customer stays.

Description

technical field [0001] The invention relates to a robot management system and a commodity recommendation method. Background technique [0002] In large-scale commercial facilities such as shopping centers, there are various kinds of goods sold, many of which require salespersons to explain. In addition, on weekends and holidays, the number of customers will be far greater than the number of salespersons, and the increased burden on salespersons may have a negative impact on the trust they give to customers. Therefore, there is a limit to how the salesperson can correctly recommend product information to each customer from a variety of products when receiving customers. [0003] Therefore, in order to be able to recommend product information to customers, for example, a technique described in Patent Document 1 is known. Patent Document 1 describes a customer response robot that is installed in a product store or the like to explain a product to a customer entering the store...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

Application Information

Patent Timeline
no application Login to View More
Patent Type & Authority Applications(China)
IPC IPC(8): B25J9/16
CPCB25J9/1697
Inventor 本桥弘光高野安司
Owner HITACHI BUILDING SYST CO LTD