Quality audit information query method based on artificial intelligence voice interaction
A technology for reviewing information and artificial intelligence, applied in speech analysis, speech recognition, digital data information retrieval, etc., can solve the problems of low efficiency of information query, scattered review information query entrances, etc., achieve objective review results, improve information query speed, The effect of improving query efficiency
Inactive Publication Date: 2019-04-05
上海航空工业(集团) 有限公司
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[0007] (1) Purpose: In view of the problems of low efficiency of information query in the existing quality audit information query methods, scattered audit information query entrances, and difficulty in reusing information on problems found in previous audits, a quality audit based on artificial intelligence voice interaction is proposed Information query method, establish a database through the audit plan, audit process and related node control requirements, problems and intentions found in previous audits, use voice input to search for information, identify points (slots) and database insurance types through key semantics The results of the voice search tag and keywords are matched and returned to the output terminal to improve the shortcomings of the existing quality audit information query method. The improvement has the following points:
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[0035] The present invention is a method for querying quality audit information based on artificial intelligence voice interaction. The process of the method is shown in figure 1 As shown, the specific steps are as follows:
[0036] Step 1: Establish an audit information database. This step mainly includes three aspects:
[0037] 1) Conduct skill training through human-computer interaction, and use common expressions to extract intent. The main contents are: for different stages of quality audit, define quality audit scenarios. For different review scenarios, according to the information query needs of quality review, voice questions are made to the artificial intelligence speech recognition module, and common expressions are summarized. Through the common expressions in different scenarios, the quality audit information query intent is extracted, and these intents are stored in the database to build an intent model;
[0038] 2) Refine keywords and voice search tags, and sto...
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The invention provides a quality audit information query method based on artificial intelligence voice interaction, and the method comprises the following steps: 1) building an audit information data 1) carrying out the skill training through the man-machine interaction, and extracting the intention through the common expression; 2) extracting keywords and voice retrieval tags; 3) storing theaudited and discovered questions into a database as voice and visual output information of an audit information query request; 2) inputting a quality audit information query request by voice, and returning a query result by an artificial intelligence voice recognition module, which comprises the following steps: 1) carrying out voice retrieval tag and keyword search; 2) carrying out key information identification by utilizing the keywords, and finding a query result; According to the method, the information retrieval and query speed can be greatly increased, the intelligent voice module is used, the information query terminal has the language communication capacity, quality audit work is carried out in an auxiliary mode through the method, the audit efficiency is greatly improved, and thelabor cost is saved.
Description
Technical field [0001] The invention provides a method for querying quality audit information based on artificial intelligence voice interaction, which relates to the fields of quality audit and artificial intelligence voice interaction, and is a method for querying quality audit information using artificial intelligence voice interaction tools, which is used in the field of quality audit information retrieval and query. Background technique [0002] At present, the information query method of quality audit is mainly carried out by manual retrieval or printing of paper documents. Since quality audit activities involve audit criteria, audit plans, on-site audit activities, post-audit corrective and preventive measures replies, and audit question closures, etc., due to the large amount of information that needs to be queried in the entire audit process, involving multiple professional and different dimensions of information, now Some quality audit information query methods of...
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IPC IPC(8): G06F16/242G10L15/22G10L25/54
CPCG10L15/22G10L25/54
Inventor 王志佳朱洋永朱霖佳刘素侠宋志红崔广彬
Owner 上海航空工业(集团) 有限公司