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Data processing method and server

A data processing and data processing layer technology, applied in the computer field, can solve problems such as low interaction efficiency and long interaction time between users and servers, and achieve the effect of improving interaction efficiency and reducing the length of interaction time

Pending Publication Date: 2019-04-05
ADVANCED NEW TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

In this way, the interaction time between the user and the server is longer and the interaction efficiency is lower.

Method used

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  • Data processing method and server
  • Data processing method and server
  • Data processing method and server

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Embodiment Construction

[0014] The following will clearly and completely describe the technical solutions in the embodiments of the present specification in combination with the drawings in the embodiments of the present specification. Obviously, the described embodiments are only some of the embodiments of the present specification, not all of them. Based on the embodiments in this specification, all other embodiments obtained by persons of ordinary skill in the art without creative efforts shall fall within the protection scope of this specification.

[0015] see figure 1 and figure 2 . The embodiment of this specification provides a data processing method. The data processing method can be executed by an intelligent question answering server. The intelligent question answering server may be an interactive voice question answering (Interactive Voice Response, IVR) server, or an intelligent chat robot server. The intelligent question answering server may be one server, or a server cluster inclu...

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Abstract

The embodiment of the invention provides a data processing method and a server. The method comprises the following steps: receiving an interaction request; Wherein the interaction request correspondsto interaction information; Inputting the interaction information into an interaction network to obtain an interaction path corresponding to the interaction request; Wherein the interactive network comprises a plurality of data processing layers with upstream and downstream relationships; Wherein the data processing layer can output at least one processing result; the interaction path comprises atleast one processing result output by at least one data processing layer; And determining an interaction result corresponding to the interaction request according to the interaction path.

Description

technical field [0001] The embodiments of this specification relate to the field of computer technology, and in particular to a data processing method and server. Background technique [0002] With the development of the Internet and communication technology, users can interact with the server to ask some questions and get corresponding answers. The interactive question and answer may include at least one round of interactive process. [0003] In related technologies, developers can pre-configure interactive links in a tree structure on a server. During each round of interaction, the server may determine an interaction path according to the interaction link to implement the interaction process. However, actual business scenarios are very diverse. In different business scenarios, the server implements the interaction process according to the same interaction link, and the interaction path is the same. In this way, the interaction time between the user and the server is lon...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/332G06F15/173
CPCG06F15/17306
Inventor 刘佳崔恒斌张家兴吴丽娟毛瑶瑶黄诗南于浩淼
Owner ADVANCED NEW TECH CO LTD
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