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Method and device for calling log file, electronic equipment and storage medium

A log file, log technology, applied in the computer field, can solve the problems of user consumption, slow upload speed, large log file and so on

Pending Publication Date: 2019-07-23
JOYME PTE LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, the user's log file may be relatively large, which will cause the log file upload process to consume more user traffic, and the upload speed is slower

Method used

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  • Method and device for calling log file, electronic equipment and storage medium
  • Method and device for calling log file, electronic equipment and storage medium
  • Method and device for calling log file, electronic equipment and storage medium

Examples

Experimental program
Comparison scheme
Effect test

Embodiment approach

[0094] As an implementation manner of an embodiment of the present invention, the device further includes:

[0095] A positioning module, configured to determine the cause of the error report corresponding to the problem feedback according to the target log file;

[0096] A judging module, configured to judge whether the cause of the error report can be successfully determined;

[0097] The execution module is used to transfer the first K target log files in the order of the storage time of each log file from near to far among the log files that have not been transferred when the judgment result of the judgment module is negative, and the K is a positive integer, and triggers the positioning module.

[0098] As an implementation manner of the embodiment of the present invention, the calling module 420 is further configured to, when the current network billing mode of the terminal device is not a traffic billing mode, among the plurality of log files, according to each The lo...

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PUM

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Abstract

The embodiment of the invention provides a method and device for calling a log file, electronic equipment and a storage medium, and the method comprises the steps: when a problem feedback submitted byterminal equipment is received, determining whether a current network charging mode of the terminal equipment is a flow charging mode or not; and when the current network charging mode of the terminal equipment is theflow charging mode, calling the first N target log files from a plurality of log files stored in the terminal equipment according to the sequence of the storage time of each log file from near to far, N being a positive integer and being smaller than the total number of the log files. According to the embodiment of the invention, when the current network charging mode of the terminal equipment is that the flow meter wastes time, only part of log files are uploaded, and compared with uploading of all the log files, the uploaded data volume is greatly reduced, so that the userflow can be saved, and the uploading speed of the log files is ensured.

Description

technical field [0001] The invention relates to the technical field of computers, in particular to a method, device, electronic equipment and storage medium for retrieving log files. Background technique [0002] With the development of communication technology, users can use various types of application programs through terminal devices. However, due to reasons such as the application itself or user operations, abnormal situations may occur when users use the application. Based on this, the user can generate a corresponding operation log in the process of using the application program, and the detailed operation behavior of the user can be recorded in the operation log. When an abnormality occurs during the user's use and the problem is reported to the server, the server can retrieve the user's operation log to find out the cause of the abnormality, and then solve the problem. [0003] A known method for storing logs is to store an operation log corresponding to a user in...

Claims

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Application Information

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IPC IPC(8): G06F11/34
CPCG06F11/3438
Inventor 王俨
Owner JOYME PTE LTD
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