Check patentability & draft patents in minutes with Patsnap Eureka AI!

Service request tracking information processing method, device and system

An information processing method and business request technology, which is applied in the field of tracking information processing of business requests, can solve problems such as low efficiency, and achieve the effect of improving efficiency and shortening time

Active Publication Date: 2019-09-06
TENCENT TECH (SHENZHEN) CO LTD
View PDF8 Cites 6 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] Based on this, it is necessary to provide a tracking information processing method, device and system for business requests for the technical problem of low efficiency in troubleshooting problems in a large amount of service processing information

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Service request tracking information processing method, device and system
  • Service request tracking information processing method, device and system
  • Service request tracking information processing method, device and system

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0072] In order to make the purpose, technical solution and advantages of the present application clearer, the present application will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present application, and are not intended to limit the present application.

[0073] figure 1 It is an application environment diagram of a method for processing service request tracking information in an embodiment. refer to figure 1 , the tracking information processing method of the service request is applied to the tracking information processing system. The tracking information processing system includes a terminal 10 , a tracking server 11 , a retrieval server 12 , a kafka cluster 13 , and a service node 14 . The user equipment 141 and the business server 142 are connected through the network, the tracking server 11 is connected to the retr...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

PUM

No PUM Login to View More

Abstract

The invention relates to a service request tracking information processing method, device and system. The method comprises: sending a tracking information query instruction carrying identification information to a tracking server; receiving tracking information which is fed back by the tracking server and is matched with the identification information, wherein the tracking information is obtainedby processing the passed service request by a service node passed by the service request and then generating and reporting the processed service request; obtaining a processing result obtained by processing the passed service request by the service node in the tracking information; determining a display style matched with each processing result; and correspondingly displaying the processing resultand the node identifier of the service node corresponding to the processing result according to the display style. According to the scheme provided by the invention, the link of problem occurrence can be quickly and effectively positioned according to the display mode, so that the problem troubleshooting time is shortened and the problem troubleshooting efficiency is improved.

Description

technical field [0001] The present application relates to the technical field of data tracking, in particular to a method, device and system for processing service request tracking information. Background technique [0002] In the era of widespread application of microservices, service equipment generally runs hundreds of thousands of business requests 24 hours a day, and there may be complex dependencies between the running business requests. When an exception occurs in the processing of a business request (such as processing failure or time-consuming), the cause of the exception may be caused by an exception in the processing of other business requests that it depends on. Developers usually spend a long time viewing a large amount of log information in order to Troubleshoot the problematic link. [0003] In order to shorten the time for developers to troubleshoot problems, Zipkin's solution is usually adopted: install a client or server integrated with the Reporter compon...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

Application Information

Patent Timeline
no application Login to View More
IPC IPC(8): H04L12/24
CPCH04L41/0677H04L41/0604
Inventor 李奇丰
Owner TENCENT TECH (SHENZHEN) CO LTD
Features
  • R&D
  • Intellectual Property
  • Life Sciences
  • Materials
  • Tech Scout
Why Patsnap Eureka
  • Unparalleled Data Quality
  • Higher Quality Content
  • 60% Fewer Hallucinations
Social media
Patsnap Eureka Blog
Learn More