Unlock instant, AI-driven research and patent intelligence for your innovation.

Visitor welcoming method for front desk robot

A technology of robots and visitors, which is applied in the field of visitor reception of front-end robots, can solve problems such as low efficiency, inflexibility, and poor visitor reception experience, and achieve high efficiency, flexible reception, and improved reception experience.

Inactive Publication Date: 2019-11-15
SHENZHEN SANBOT INNOVATION INTELLIGENT CO LTD
View PDF7 Cites 0 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The front desk robot will inevitably encounter repeated visitors when it is working. When the existing front desk robots receive repeated visitors, they usually receive them according to the preset procedure, which is the same as when they receive the first-time visitors. This method is more rigid, not flexible enough, less efficient, and the reception experience for visitors is not good enough

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Visitor welcoming method for front desk robot

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0019] Example 1: See figure 1 , a visitor reception method of a front desk robot, comprising the following steps:

[0020] When the front desk robot detects that a person is coming, perform face recognition on the person;

[0021] Then judge whether it is a visitor according to the face recognition result;

[0022] (Face recognition can be performed locally or in the cloud. The method of judging whether it is a visitor can be specifically whether the face information identified by face recognition has been stored locally or in the cloud. If it has been stored, whether it is marked as an employee, etc., is not stored Or if it is stored but not marked as an employee, it is judged as a visitor.)

[0023] If it is judged as a visitor, query the visitor's visit record;

[0024] If the visitor has a visit record, query the latest visit record;

[0025] Then calculate the visit time difference between this visit and the last visit record;

[0026] According to the difference in...

Embodiment 2

[0031] Embodiment 2: On the basis of Embodiment 1: on the basis of the time difference of the visit, and at the same time according to the last visit record, reception can be carried out in different ways.

[0032] For example, according to the latest visit record, and the visit time difference is within 1 hour, the front desk robot refuses to receive the visitor, and directly broadcasts please come back next time; another example, if the visitor is judged to be a courier according to the latest visit record staff, and the visit time difference is within 30 days, they all take the initiative to ask who the recipient is.

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

PUM

No PUM Login to View More

Abstract

The invention discloses a visitor welcoming method for a front desk robot. The visitor welcoming method comprises the following steps that A, when the front desk robot detects that someone comes to visit, face recognition is performed on the person; B, whether the person is a visitor or not is determined according to a face recognition result; and C, if it is determined that the person is the visitor, a visiting record of the visitor is queried; if the visiting record of the visitor exists, a latest visiting record is queried; and then the visiting time difference between a current visit and the latest visit record is calculated, and welcoming is carried out in different manners according to the visit time difference. By means of the visitor welcoming method, when the visitor coming to visit repeatedly is welcomed, according to the visit time difference between the current visit and the latest visit record, the front desk robot adopts the different manners for welcoming the visitor, repeated visitor information collection is not needed, different service contents are provided according to the visit time difference, visitor welcoming of the front desk robot is more flexible and moreefficient, and the visitor welcoming experience can be improved.

Description

technical field [0001] The invention relates to the technical field of artificial intelligence, in particular to a visitor reception method of a front desk robot. Background technique [0002] With the deepening of people's understanding of the intelligent nature of robot technology, robot technology has continuously penetrated into various fields of human activities. Service robots are a young member of the robot family, which can be divided into professional field service robots and personal or household service robots. Service robots have a wide range of applications, mainly engaged in maintenance, repair, Transportation, cleaning, security, reception, rescue, guardianship and other work. The front desk robot is one of them. It can serve as the company's front desk to complete visitor reception work. [0003] The front desk robot will inevitably encounter repeated visitors when it is working. When the existing front desk robots receive repeated visitors, they usually re...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

Application Information

Patent Timeline
no application Login to View More
Patent Type & Authority Applications(China)
IPC IPC(8): B25J11/00
CPCB25J11/0005
Inventor 庄永军
Owner SHENZHEN SANBOT INNOVATION INTELLIGENT CO LTD