Outbound method and device, medium and computer equipment

A technology for outbound calling and number calling. It is used in automatic switching offices, telephone communications, electrical components, etc., and can solve problems such as failure of outbound calls by customer service personnel or outbound calling systems.

Active Publication Date: 2019-12-03
PING AN TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] However, at present, many smart terminals are equipped with the function of blocking numbers with suspicious behaviors, such as making too many calls in a short period of time. For a long time, the smart terminal of the called party may regard the calling number, that is, the calling number used by the customer service personnel or the outbound call system, as a number with suspicious be

Method used

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  • Outbound method and device, medium and computer equipment
  • Outbound method and device, medium and computer equipment
  • Outbound method and device, medium and computer equipment

Examples

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Embodiment Construction

[0054] Embodiments of the present invention are described in detail below, examples of which are shown in the drawings, wherein the same or similar reference numerals designate the same or similar elements or elements having the same or similar functions throughout. The embodiments described below by referring to the figures are exemplary only for explaining the present invention and should not be construed as limiting the present invention.

[0055] Those skilled in the art can understand that unless otherwise stated, the singular forms "a", "an", "the" and "the" used herein may also include plural forms, and the "first", "second" used herein " is only used to distinguish the same technical feature, and does not limit the order and quantity of the technical feature. It should be further understood that the word "comprising" used in the description of the present invention refers to the presence of said features, integers, steps, operations, elements and / or components, but doe...

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PUM

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Abstract

The invention provides an outbound method and device, a computer storage medium and computer equipment. The method comprises the following steps: step 1, receiving an outbound instruction, wherein theoutbound instruction comprises a target call number; step 2, obtaining an outbound number of the outbound call from the updated outbound number database; step 3, calling the target calling number byusing the outbound number; step 4, updating the outbound number database according to a calling result; and step 5, judging whether the current call meets a preset outbound stop condition or not according to a call result, if so, stopping the current outbound, and if not, executing the steps 2 to 5 again. Through the technical scheme of the invention, the outbound success rate can be improved.

Description

technical field [0001] The present invention relates to the field of telephone calls, in particular, the present invention relates to an outbound call method, device, medium and computer equipment. Background technique [0002] The customer service center has a large number of outbound calls every day, and the number of calling numbers used for outbound calls is usually small. For example, several service calls of the customer service center are usually used for outbound calls. [0003] However, at present, many smart terminals are equipped with the function of blocking numbers with suspicious behaviors, such as making too many calls in a short period of time. For a long time, the smart terminal of the called party may regard the calling number, that is, the calling number used by the customer service personnel or the outbound call system, as a number with suspicious behavior, and actively block the calling number or prompt the called party to The party blocks the calling n...

Claims

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Application Information

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IPC IPC(8): H04M3/22H04M3/36H04M3/51
CPCH04M3/51H04M3/2218H04M3/36
Inventor 许永夫
Owner PING AN TECH (SHENZHEN) CO LTD
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