Unlock instant, AI-driven research and patent intelligence for your innovation.

Method and device for outputting abnormal information, and storage medium

An abnormal information and abnormal technology, applied in the field of network communication, can solve problems such as electrical failures that cannot be solved well, and achieve the effect of improving user experience and improving the degree of intelligence

Active Publication Date: 2019-12-24
GREE ELECTRIC APPLIANCES INC +1
View PDF5 Cites 0 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The present disclosure provides a method, device, and storage medium for outputting abnormal information, so as to solve the technical problem in the related art that electrical equipment outputs fault codes and users cannot better solve electrical faults

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Method and device for outputting abnormal information, and storage medium
  • Method and device for outputting abnormal information, and storage medium
  • Method and device for outputting abnormal information, and storage medium

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0052] The implementation of the present disclosure will be described in detail below in conjunction with the accompanying drawings and embodiments, so as to fully understand and implement the realization process of how to apply technical means to solve technical problems and achieve corresponding technical effects in the present disclosure. The embodiments of the present application and the various features in the embodiments can be combined with each other under the premise of no conflict, and the formed technical solutions are all within the protection scope of the present disclosure.

[0053] The inventors of the present disclosure have found through research that the failure alarm method of electrical equipment in the related art is often to output a failure code to the user, and the user can query the user manual or contact the after-sales customer service according to the failure code to learn the meaning of the failure code and the solution to the failure. However, for ...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

PUM

No PUM Login to View More

Abstract

The invention relates to a method and a device for outputting abnormal information, and a storage medium, which can output the abnormal information of electrical equipment and a corresponding abnormalsolution to a user through a mobile terminal, so that a user can better understand and solve the abnormal problem of the electrical equipment, and the user experience is improved. The method comprises the following steps: acquiring abnormal information of electrical equipment, wherein the abnormal information is fault information or reminding information; determining a corresponding exception solution according to the exception information; and outputting the exception information and the exception solution in a natural language form through a device control application.

Description

technical field [0001] The present disclosure relates to the technical field of network communication, and in particular to a method, device and storage medium for outputting abnormal information. Background technique [0002] With the continuous improvement of the quality of life, the sales of household appliances are getting better and better, and various intelligent functions make household appliances bring users a better experience. At present, when an electrical device fails, the electrical device may issue a fault alarm and output a fault code. However, since the user may not be a professional, the meaning of the fault code is not clear, nor is it clear how to deal with the fault, which causes inconvenience to the user. Contents of the invention [0003] The present disclosure provides a method, device, and storage medium for outputting abnormal information, so as to solve the technical problem in the related art that electrical equipment outputs fault codes, so tha...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

Application Information

Patent Timeline
no application Login to View More
IPC IPC(8): H04L12/24H04L29/08H04M1/725G06F16/9038G06Q10/00G06Q30/00G08B21/18G08B21/24H04M1/72448
CPCH04L41/0631H04L67/025H04L67/12G08B21/185G08B21/24G06Q10/20G06Q30/016G06F16/9038H04M1/7243H04M1/72448H04L67/55
Inventor 刘露冼海鹰张润彬项俊敏
Owner GREE ELECTRIC APPLIANCES INC