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User behavior recording method, device and equipment

A technology for recording methods and behaviors, applied in the computer field, can solve problems such as the inability to restore the business process and shirk responsibility

Pending Publication Date: 2020-11-27
ANT SHENGXIN (SHANGHAI) INFORMATION TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0003] The purpose of one or more embodiments of this specification is to provide a user behavior recording method, device, and equipment to solve problems such as shirking responsibility caused by the inability to restore the business process when disputes arise after business processing

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  • User behavior recording method, device and equipment
  • User behavior recording method, device and equipment
  • User behavior recording method, device and equipment

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Embodiment Construction

[0036] In order to enable those skilled in the art to better understand the technical solutions in one or more embodiments of this specification, the following will describe the technical solutions in one or more embodiments of this specification in conjunction with the drawings in one or more embodiments of this specification The technical solution is clearly and completely described, and obviously, the described embodiments are only a part of the embodiments in this specification, rather than all the embodiments. Based on one or more embodiments in this specification, all other embodiments obtained by persons of ordinary skill in the art without creative efforts shall fall within the scope of protection of this document.

[0037] figure 1 A schematic diagram of an application scenario of a user behavior recording method provided by one or more embodiments of this specification, as shown in figure 1 As shown, the user's terminal device is provided with a first application co...

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Abstract

The embodiment of the invention provides a user behavior recording method, device and equipment. The method comprises the following steps: monitoring an event triggered by an operation behavior of a user in a current page corresponding to the target service, and if it is determined that the monitored event is a service processing event of the target service, determining event information of the service processing event and a target page element, changed based on the operation behavior of the user, in at least one page element included in the current page; and generating behavior record information of the operation behavior of the user according to the determined event information and the related information of the target page element.

Description

technical field [0001] This document relates to the field of computer technology, in particular to a method, device and equipment for recording user behavior. Background technique [0002] Business handling is no stranger to people, such as handling insurance business, wealth management business, etc. Usually, during the business handling process, the user needs to provide information related to business handling and perform operations related to business handling, such as clicking a confirmation button, signing and other operations. In recent years, after the completion of business processing, due to the wrong information provided by the user, the user cannot enjoy the corresponding service, or the user does not admit that he has handled the relevant business because the business handled does not meet the user's expected effect. . Since the business handling process cannot be restored, there are problems such as shirking responsibility and causing many troubles to users a...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F11/34
CPCG06F11/3438
Inventor 胡斌
Owner ANT SHENGXIN (SHANGHAI) INFORMATION TECH CO LTD