Double-recording method and device, terminal and storage medium

Abstract

The invention provides a double-recording method and device, a terminal and a storage medium, and relates to the technical field of data processing. The method comprises the steps that if it is detected that a user inputs a service operation in a preset service scene, displaying a service detail interface, and displaying a virtual salesman in the service detail interface; determining a target textverbal skill corresponding to the preset service scene according to the preset service scene; according to the target text verbal technique, controlling the virtual salesman to execute a lip languageaction corresponding to the target text verbal technique, and playing a voice sound corresponding to the target text verbal technique; and transmitting the acquired video stream corresponding to theuser and the acquired video stream corresponding to the virtual salesman to a server, wherein the video stream corresponding to the virtual salesman is lip language action and voice sound executed bythe virtual salesman. According to the method and the device, participation of real salesmen is not needed, waste of human resources is reduced, double-recording cost is reduced, violation vocabularies generated during broadcasting are avoided fundamentally, quality inspection by quality inspection personnel is not needed, and efficiency of obtaining double-recording videos is improved.

Description

technical field [0001] The present invention relates to the technical field of data processing, in particular to a double recording method, device, terminal and storage medium. Background technique [0002] Banking and financial institutions usually have to record and video the entire process of some financial services. The video needs to remind the sales risks of financial products, and record and video the process of confirming the user's willingness to trade, so as to facilitate subsequent retrospective management, which can effectively protect consumers' rights and promote Disputes are properly resolved. [0003] In the related technology, the salesman communicates with the customer one-on-one through the network, and transmits the audio data and video data of the salesman and the customer back to the server, and the quality inspection personnel conduct quality inspection on the double-recorded videos one by one. [0004] However, in related technologies, salespersons a...

AI Technical Summary

Problems solved by technology

[0005] The purpose of the present invention is to provide a double-recording method, device, terminal and storage medium for the above-mentioned deficiencies in the prior art, so that in related technologies, salesmen are required to participate in double-recording, and quality inspection personnel are required for quality inspection, which wastes Unnecessary human resources reduce the efficiency of obtaining dual-recording videos and increase the cost of dual-recording

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