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Service implementation method and device

An implementation method and business technology, applied in the field of data processing, can solve problems such as low efficiency and limited staff processing speed, and achieve the effect of improving efficiency and high accuracy

Pending Publication Date: 2021-03-12
BEIJING KINGSOFT CLOUD NETWORK TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

In this way, when the service platform needs to provide services to a large number of users, it is limited by the processing speed of the staff, resulting in low efficiency of the service platform to provide services to users

Method used

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  • Service implementation method and device

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Embodiment Construction

[0048] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0049] Since there is a technical problem in the prior art that the service platform provides services to users with low efficiency, the embodiments of the present invention provide a service realization method and device.

[0050] In one embodiment of the present invention, a service realization method is provided, the method includes:

[0051] Obtain the process data used to describe the processing process of each business provided by the business platform; ...

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Abstract

The embodiment of the invention provides a service implementation method and device, and relates to the technical field of data processing, and the method comprises the steps: obtaining flow data fordescribing the processing flow of each service provided by a service platform; for each service, obtaining the requested times of the service, and analyzing the process data corresponding to the service to obtain the integrity and process definition of the processing process of the service; according to the obtained requested times, integrity and process definition, selecting a target service of which the process automation is to be realized from each service; and after a request of a user for the target service is received, providing the target service for the user according to a processing flow of the target service based on a robot flow automation RPA service. When the scheme provided by the embodiment of the invention is applied to service implementation, the service providing efficiency of the service platform for the user can be improved.

Description

technical field [0001] The present invention relates to the technical field of data processing, in particular to a service realization method and device. Background technique [0002] The service platform can provide users with various services, and each service corresponds to a processing flow. For example: assuming that the business platform is a financial transaction platform, the financial transaction platform can provide users with services such as contract verification business and deposit business. Among them, the contract verification business corresponds to the process of verifying whether the contract is valid, and the deposit business corresponds to depositing money into the account. processing flow. [0003] In the prior art, when the service platform provides services to users, staff often need to manually process them to assist the service platform to complete the processing process, so as to provide services to users. In this way, when the service platform n...

Claims

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Application Information

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IPC IPC(8): G06Q10/06G06Q40/04
CPCG06Q10/0633G06Q40/04
Inventor 贺虎
Owner BEIJING KINGSOFT CLOUD NETWORK TECH CO LTD