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Processing method and device

A processing method and processor technology, applied in the computer field, can solve problems such as root causes of difficult problems, complex cross-validation process, and rapid positioning

Pending Publication Date: 2021-06-29
LENOVO (BEIJING) LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

At present, the root cause of the downtime is generally located by means of problem recurrence and cross-validation. However, this solution is difficult to quickly locate the root cause of the problem, and the process of problem recurrence and cross-validation is relatively complicated, resulting in positioning problems Root workload is higher

Method used

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Embodiment approach

[0062] In response to determining that the electronic device is operating abnormally, another implementation manner of obtaining log information of the operation of the electronic device may include:

[0063] S10102. In response to detecting a level signal change triggered by the processor of the electronic device, acquire log information of the operation of the electronic device from a corresponding register in the processor;

[0064] Wherein, when the processor detects abnormal operation of the electronic equipment, it triggers the level signal to change.

[0065] The trigger level signal change may include but is not limited to: triggering the CPU CatError pin to be pulled low.

[0066] Step S102 , at least according to the log information of the operation of the electronic device and the obtained system resource allocation information, determine the target component in the electronic device that is running abnormally.

[0067] The electronic device may allocate system res...

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PUM

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Abstract

The invention discloses a processing method and device. The method comprises the steps: obtaining the operation log information of electronic equipment in response to the determination of the abnormal operation of the electronic equipment, and determining an abnormal operation target part in the electronic equipment at least according to the operation log information of the electronic equipment and the obtained system resource distribution information. As the information on which the abnormal operation target part in the electronic equipment is determined is more comprehensive, the abnormal operation target part in the electronic equipment can be determined more quickly and accurately.

Description

technical field [0001] The present application belongs to the technical field of computers, and in particular relates to a processing method and device. Background technique [0002] When the system of the electronic device goes down, it is often necessary to locate the root cause of the downtime for system recovery. At present, the root cause of the downtime is generally located by means of problem recurrence and cross-validation. However, this solution is difficult to quickly locate the root cause of the problem, and the process of problem recurrence and cross-validation is relatively complicated, resulting in positioning problems The root workload is higher. Contents of the invention [0003] For this reason, the application discloses following technical scheme: [0004] The present application provides a processing method on the one hand, comprising: [0005] In response to determining that the electronic device is operating abnormally, obtaining log information of ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F11/07
CPCG06F11/079G06F11/0766
Inventor 林泽波胡斌杨坤
Owner LENOVO (BEIJING) LTD