Vehicle maintenance service monitoring system
A vehicle maintenance and monitoring system technology, applied in the field of car networking, can solve the problem of not being able to display maintenance progress and maintenance items for customers, and achieve the effect of realizing convenience and improving remote monitoring functions.
Pending Publication Date: 2021-12-17
广州数汇通信息科技有限公司
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Problems solved by technology
[0004] The purpose of the present invention is to provide a monitoring system for vehicle maintenance services, which aims to solve the problem in the prior art that only the maintenance shop can perform fault detection and maintenance, and cannot display the maintenance progress and maintenance items to customers more straightforwardly
Method used
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Embodiment 1
[0045] see Figure 1-7 , the present invention provides the following technical solutions:
[0046] A monitoring system for vehicle maintenance services, comprising:
[0047] Vehicle maintenance module, the vehicle maintenance module is used for maintenance personnel and customers to select, track and monitor vehicle maintenance service items, and synchronize data in time;
[0048] Fault query module, the fault query module is used for the staff and customers to query the fault phenomena and display the fault items of the vehicle;
[0049] The client display module, the client display module is used for the customer to display the maintenance status of the vehicle, fault inquiry, online appointment and online payment functions.
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The invention provides a vehicle maintenance service monitoring system, and belongs to the technical field of vehicle networking, the vehicle maintenance service monitoring system comprises a vehicle maintenance module, wherein the vehicle maintenance module is used for maintenance personnel and clients to select, track and monitor vehicle maintenance service items, and timely synchronize data; a fault inquiry module which is used for inquiring fault phenomena of the vehicle and displaying fault items by workers and clients; a client display module which is used for displaying the maintenance condition of the vehicle by clients, performing fault query, online reservation and online payment, performing vehicle maintenance service item selection tracking and monitoring by the maintenance personnel and the clients through the vehicle maintenance module, and timely synchronizing data and sending the data to the client, so that real-time linkage of front-end field maintenance operation and rear-end management, synchronous transmission and storage of information and acquisition and analysis of data are realized, and the maintenance service is more intelligent and more efficient.
Description
technical field [0001] The invention belongs to the technical field of vehicle networking, and in particular relates to a monitoring system for vehicle maintenance services. Background technique [0002] In the prior art, when the vehicle needs to be repaired, the vehicle road 4S store will generally hand over the vehicle to the maintenance receptionist, and the vehicle will be driven to the maintenance workshop by the 4S store maintenance personnel for maintenance, and the customer cannot see the whole process of vehicle maintenance , you can only know a few basic rough information such as the vehicle is being repaired, waiting to be eliminated, or the repair has been completed in the lounge. The operation performed by the maintenance personnel on the vehicle is not clear to the customer. [0003] In related technologies, vehicle maintenance service information can usually only be queried through maintenance orders or maintenance service stations, and the authenticity and ...
Claims
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IPC IPC(8): G06Q10/00G06Q10/02G06Q30/06G06Q50/10
CPCG06Q10/20G06Q10/02G06Q30/0633G06Q50/10
Inventor 周大军罗燕军王光宏罗蓉
Owner 广州数汇通信息科技有限公司
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