System and method of providing intent predictions for an utterance prior to a system detection of an end of the utterance

Abstract

In certain implementations, intent prediction is provided for a natural language utterance based on a portion of the natural language utterance prior to a system detection of an end of the natural language utterance. In some implementations, a first portion of a natural language utterance of a user may be received. Speech recognition may be performed on the first portion of the natural language utterance to recognize one or more words of the first portion of the natural language utterance. Context information for the natural language utterance may be obtained. Prior to a detection of an end of the natural language utterance, a first intent may be predicted based on the one or more words of the first portion and the context information. One or more user requests may be determined based on the first predicted intent.

Description

CROSS REFERENCE TO RELATED APPLICATION[0001]This application claims the benefit of U.S. Provisional Patent Application Ser. No. 62 / 085,015 filed Nov. 26, 2014 entitled “System and Method of Providing Intent Predictions for an Utterance Prior to a System Detection of an End of the Utterance,” the entirety of which is incorporated herein by reference.FIELD OF THE INVENTION[0002]The invention relates to systems and methods of providing improved natural language processing, for example, by providing intent predictions for an utterance prior to a system detection of an end of the utterance.BACKGROUND OF THE INVENTION[0003]With the advent of technology, consumer electronic devices have emerged to become nearly ubiquitous in the everyday lives of many people. Many of these devices offer users access to a plethora of features, including the ability to initiate requests (e.g., commands, queries, etc.) using speech. A typical speech-based system that enables speech-initiated requests generall...

AI Technical Summary

Benefits of technology

The patent describes a system that can recognize and process parts of a natural language conversation in parallel, making predictions and generating user requests based on what is already known. This reduces delays in identifying and responding to customer requests, improving the efficiency of the system.

Problems solved by technology

As such, the typical speech-based system may remain idle (with respect to the processing of the utterance) until the end of the utterance is detected, resulting in unnecessary delay before a response to the utterance can be provided to a user.

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