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Method and System for Providing Visual Notification in a Unified Messaging System

a messaging system and visual notification technology, applied in the field of communication systems, can solve the problems of not connecting to legacy messaging systems, legacy systems are generally not integrated to provide unified messaging, time-consuming and burdensome,

Inactive Publication Date: 2006-09-07
SBC KNOWLEDGE VENTURES LP +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Benefits of technology

Enables enterprise-wide communication systems to provide unified messaging without scrapping legacy systems, allowing users to access all messages through a single interface, improving efficiency and reducing the burden of managing multiple messaging systems.

Problems solved by technology

This can be time consuming and burdensome.
A drawback to systems such as JFAX is that they do not interface to legacy messaging systems, particularly those located behind corporate firewalls.
These legacy systems are generally not integrated to provide unified messaging.
Moreover, current unified messaging systems do not interface to these pre-existing voice and e-mail systems Thus, for many enterprises, migrating to a unified messaging system would require scrapping substantial investment in legacy messaging systems.

Method used

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Examples

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Embodiment Construction

[0020] It will be understood that the following detailed description is exemplary and intended to provide further explanation of the invention as claimed. The present invention relates to an improved unified messaging system that permits one or more legacy messaging systems to be integrated therewith. The legacy messaging systems can include voice mail and e-mail servers using industry standard or proprietary message protocols and formats. Additionally, the legacy systems may be connected to private local area networks (LANs) that are protected against external access by firewall servers.

[0021] To integrate the legacy systems, the system of the present invention can include a unified message server, a proxy interface, and a message protocol converter. The proxy interface is configured to access the legacy systems in response to a request from the unified message server. Messages stored on the legacy system are then converted by the protocol convertor to a predetermined format usabl...

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PUM

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Abstract

A method and system for interfacing a legacy e-mail, voice mail and facsimile system into a unified messaging system. The system includes visual message notification for notifying a user of incoming messages. Visual notification may include a flashing light emitting diode and / or text messages. The text messages may include various characteristics of the waiting messages, such as identification of the sender, subject header, message type, time and date received and a like.

Description

CROSS-REFERENCE TO RELATED APPLICATIONS [0001] This application is related to the following co-pending applications all filed on even date herewith, the subject matter of which is hereby incorporated by reference: METHOD AND SYSTEM FOR FILTER BASED MESSAGE PROCESSING IN A UNIFIED MESSAGING SYSTEM, by J. Skladman, R., Thornberry, B. Chatterley., Ng, A., and Peterson, B. having Ser. No. ______; and METHOD AND SYSTEM FOR UNIFIED MESSAGING FOR USERS WITH LEGACY SYSTEMS BEHIND FIREWALLS, by J. Skladman, R. Thornberry, B. Chatterley, A. Ng, B. Peterson, having Ser. No. ______.TECHNICAL FIELD OF THE INVENTION [0002] The present invention generally relates to communication systems, and in particular to a unified messaging system including adjuncts for displaying message information. BACKGROUND OF THE INVENTION [0003] In business and consumer environments, several types of electronic messages are commonly used. These message types include voice mail, e-mail and facsimile (fax). Each type of ...

Claims

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Application Information

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Patent Type & Authority Applications(United States)
IPC IPC(8): G06F15/16H04L12/58H04M3/53
CPCH04L12/587H04L12/589H04L51/24H04L51/36H04M3/53H04M2203/4509H04L51/224H04L51/56
Inventor SKLADMAN, JULIATHORNBERRY, ROBERT J. JR.CHATTERLEY, BRUCE A.NG, ALEXANDER SIU-KAYPETERSON, BRUCE L.
Owner SBC KNOWLEDGE VENTURES LP