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Monitoring method and fault positioning method for hand-held apparatus

A handheld device, fault location technology, applied in the direction of electrical components, radio/induction link selection and arrangement, selection of devices, etc., can solve the problems of inconvenient operation, high monitoring cost, difficult to find faults and capture on-site information, etc. The effect of facilitating fault location, improving speed and efficiency

Active Publication Date: 2007-10-17
HUAWEI TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] 1) All prompt information needs someone to monitor and record in real time, which is very inconvenient for locating problems, especially for some faults that need to be found after long-term operation, it is difficult to find and capture on-site information, and it is impossible to locate faults accurately and timely
[0005] 2) For printing information, it needs to be connected with PC and monitored by specially developed background software. The monitoring cost is high and the operation is inconvenient

Method used

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  • Monitoring method and fault positioning method for hand-held apparatus
  • Monitoring method and fault positioning method for hand-held apparatus

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Embodiment Construction

[0041] In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be further described in detail below with reference to the accompanying drawings and examples.

[0042] The monitoring method and fault location method of the handheld device of the present invention record some abnormal information that occurs during the operation of the device and field information under abnormal software conditions, and store them in the storage space of the device. When the fault is located, Read out the recorded abnormal information and field information from the storage space of the handheld device, and locate the fault according to these information.

[0043] The present invention will be described in detail below by taking the process of implementing the present invention by a mobile phone as an example.

[0044] In this embodiment, the abnormal information that occurs during the operation of the mobile phone and the on-sit...

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Abstract

The invention discloses a monitor method for hand-held device, which comprises: A. after starting device, monitoring the current mission real time; B. when finding an abnormal mission, acquiring and storing its information and field information. It also discloses a fault location method for hand-held device, besides said similar steps A and B, which also comprises: C. reading stored information in memory to locate the fault. This method needs not manual work, and increases speed and efficiency of fault location.

Description

technical field [0001] The invention relates to a monitoring method and a fault location method of a handheld device. Background technique [0002] Currently, handheld devices such as mobile phones and PDAs have software monitoring mechanisms. For example, a mobile phone uses a soft machine monitoring mechanism to monitor software abnormalities. The object of software monitoring mainly includes two parts: first, the abnormal situation of the software itself, such as the abnormality of the software task, the abnormality of the software reading data, the abnormality of the software stack, the abnormality of the software message processing, etc.; the second, the abnormality related to the hardware Detection, such as temperature abnormality, RF signal abnormality, phase-locked loop unlocked abnormality, etc. Once an abnormal situation occurs, prompts will be given in real time according to the abnormal situation, including sound, LED light flashing, background printing stateme...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04Q7/34H04W24/00
Inventor 杨鹏亮
Owner HUAWEI TECH CO LTD