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Telecom integrated information system and method

A comprehensive information and telecommunications technology, applied in telephone communication, electrical components, automatic switching bureaus, etc., can solve problems such as lack of information sources, inability to effectively meet various information services for customers, and failure to bring business opportunities to enterprises, so as to assist user management , Enrich the effect of value-added services

Active Publication Date: 2007-08-15
CHINA TELECOM CORP LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

However, this type of telephone information service cannot effectively satisfy customers' various information services. needs
[0003] On the other hand, companies have not found an effective way to understand the real needs of e

Method used

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  • Telecom integrated information system and method
  • Telecom integrated information system and method
  • Telecom integrated information system and method

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Abstract

The related telecom synthesis information application service enables user to use speech, internet and wireless interaction for merging number message service and enterprise information service together. It also relates to the corresponding system and method.

Description

technical field [0001] The invention relates to a telecommunication integrated information system and a corresponding telecommunication integrated information method. Background technique [0002] At present, various telecom operators have launched telephone information services such as 114, 160, and 168, and various enterprises have built their own enterprise information business systems. However, this type of telephone information service cannot effectively satisfy customers' various information services. needs. [0003] On the other hand, enterprises have not found an effective way to understand the real needs of external customers and provide enterprise information to users. Over time, the enterprise information system has become a kind of decoration, which has not really played its role and cannot bring business opportunities to the enterprise. Contents of the invention [0004] The invention relates to a system and method for integrated telecommunication informati...

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Application Information

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IPC IPC(8): H04M3/493H04M3/51H04M3/54
Inventor 何志强张新张伟杨宁郭宇
Owner CHINA TELECOM CORP LTD
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