Knowledge sharing system, problem searching method and problem publish method

A knowledge search and question technology, applied in the field of knowledge sharing system, can solve the problem that the knowledge sharing system cannot meet the real-time requirements of users in knowledge acquisition

Active Publication Date: 2008-05-14
TENCENT TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] Embodiments of the present invention provide a knowledge sharing system, a question search method, and a question publishing method, to sol

Method used

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  • Knowledge sharing system, problem searching method and problem publish method
  • Knowledge sharing system, problem searching method and problem publish method
  • Knowledge sharing system, problem searching method and problem publish method

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0055] see Figure 2a , is a flow chart of a user searching for a question through an instant messaging platform provided in Embodiment 1 of the present invention, wherein:

[0056] In step 101, a user logs in an instant messaging platform with an instant messaging account through an instant messaging client.

[0057] The instant messaging platforms mentioned here include but are not limited to instant messaging platforms such as QQ, MSN Messenger or Yahoo Messenger.

[0058] Step 102, the user chooses to use the search question function mode provided by the knowledge robot server.

[0059] The specific implementation method includes: installing a function plug-in program in the instant communication client, after the user logs in the instant communication platform through the instant communication client, starts the stored function plug-in program, selects the corresponding command or menu for initiating problem search, and uses the instant communication platform Initiate a...

Embodiment 2

[0071] see Figure 2b , is a flow chart of a user searching for a question through an interactive website provided by Embodiment 2 of the present invention, wherein:

[0072] In step 201, a user logs in to an interactive website using an interactive website account.

[0073] Step 202, the user submits a knowledge question to be searched on the interactive website.

[0074] Step 203, the interactive website system sends the question search submitted by the user to the knowledge search server.

[0075] In particular, when an interactive website submits a question search question to the knowledge search server, it can also submit user attributes (for example, the account number or other identity identifier used by the user to log in to the interactive website) to verify the identity of the user who issued the question and / or make related records.

[0076] Step 204, the knowledge search server invokes the search engine for related questions, searches for related questions in t...

Embodiment 3

[0083] see Figure 3a , is a flow chart of the user asking questions through the instant messaging platform provided by Embodiment 3 of the present invention, wherein:

[0084] In step 301, a user logs in an instant messaging platform with an instant messaging account through an instant messaging client.

[0085] The instant messaging platforms mentioned here include but are not limited to instant messaging platforms such as QQ, MSN Messenger or Yahoo Messenger.

[0086] Step 302, the user chooses to use the issue function mode provided by the knowledge robot server.

[0087] The specific implementation method includes: installing a functional plug-in program in the instant messaging client, after the user logs in the instant messaging platform through the instant messaging client, starts the stored functional plug-in program, selects the corresponding command or menu for publishing the problem, and submits the request to the instant messaging platform through the instant mes...

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PUM

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Abstract

The invention discloses a knowledge sharing system based on an instant communication platform, which comprises an instant communication cline terminal, an instant communication platform, a knowbot server, a mutual website, a knowledge searching server and a knowledge base. The users visit a knowledge searching server through a knowbot server or mutual website, transfer related question engines to search in the knowledge base through the knowledge server and feedback the searching result to the users by the instant communication platform or mutual website; the users also can issue the questions on the mutual website by the knowledge searching server; after the other users reverting the questions, the knowledge searching server notices the reverted results to the users by the knowbot. The invention makes full use of the real-time capacity and convenience of the instant communication platform, thus more conveniently searching and issuing questions, timely receiving the notice that the questions are solved and proceeding the evaluation to the answers by the instant communication platform.

Description

technical field [0001] The invention relates to the technical field of computer communication, in particular to a knowledge sharing system, a question search method, and a question release method. Background technique [0002] With the rapid development of Internet technology in recent years, the number of Internet users is also increasing rapidly. The Internet is not only a resource library for people to obtain information, but also an important platform for people to share knowledge. For example, when people encounter puzzles, they often post on forums or bulletin board systems (BBS, Bulletin Board System) to gain knowledge through other people's replies. [0003] At present, another platform for knowledge sharing has appeared on the Internet, that is, the question search system. Based on the question-and-answer knowledge base, web page interaction system and search technology, question search has constructed a method that specifically mines the knowledge existing in the...

Claims

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Application Information

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IPC IPC(8): G06F17/30H04L12/58
Inventor 刘云峰杨海松
Owner TENCENT TECH (SHENZHEN) CO LTD
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