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Application of KPI analysis based on principal component method in telecom industry income guarantee system

A telecommunications industry, principal component technology, applied in data processing applications, instruments, calculations, etc., can solve the problems of operators' poor decision-making support ability, difficult to quantify data quality evaluation, and internal data analysis capabilities of enterprises that cannot meet the requirements, etc.

Inactive Publication Date: 2009-10-07
北京东方文骏软件科技有限责任公司
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Problems solved by technology

[0002] Today's era is the era of information technology, especially in the telecommunications industry, where information technology has been widely used, and enterprise business information has basically been informatized. However, these informatized data are not strong enough to support operators' decision-making. The internal data analysis ability can not meet the requirements
Especially in the application of income protection, it is difficult to quantify the evaluation of data quality, etc.

Method used

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  • Application of KPI analysis based on principal component method in telecom industry income guarantee system
  • Application of KPI analysis based on principal component method in telecom industry income guarantee system
  • Application of KPI analysis based on principal component method in telecom industry income guarantee system

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Embodiment Construction

[0026] Revenue assurance KPIs are broadly divided into four categories: Data Quality, Revenue Leakage, Process Efficiency, and Revenue Assurance Management. We abstract the performance evaluation index system of income guarantee into the structure shown in Figure 1 (p=9, 9 dimensions).

[0027] In order to avoid business leaks, the original data of a telecommunication company was properly processed to obtain the PSTN value-added service, business navigator, and number Bestone call data of the telecommunication company on a certain day (the number of samples n=3).

[0028]

[0029]

[0030] Table 1: Bill data of a certain day in a telecom company

[0031] In the above table, the row data represent the corresponding 9 indicators, and the column data represent the observed values ​​of the corresponding indicators of the 3 systems. Among them, since indicators 3 and 4 decrease with the increase of data quality, these two indicators are changed (1-x 5j ), according to the m...

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Abstract

In present telecom industry, the information technology is greatly applied, corporation management information basically implements informatization, thus, the informatization data not strong on decision supporting capacity, analysis capability to data in the corporation can not achieve require. Especially, on application of income guarantee, the evaluate on data quality is difficult to be quantized. The invention discloses a KPI analysis method based on a principal component method, which is applied in the telecom industry income guarantee system, can obtain specific reference index by model building through utilizing corporation internal data, constructing KPI and applying the KPI analysis method based on the principal component method, and is a method for showing corporation situation such as corporation data quality and flow path efficiency, and then makes corporation focusing the infection of variable to income.

Description

Technical field: [0001] The invention relates to the field of income guarantee in the telecommunication industry. Specifically, it is a method to use the internal data of the enterprise to model and construct KPIs, and obtain specific reference indicators through the KPI analysis method based on the principal component method to illustrate the status of enterprise data quality and process efficiency. Background technique: [0002] Today's era is the era of information technology, especially in the telecommunications industry, where information technology has been widely used, and enterprise business information has basically been informatized. However, these informatized data are not strong enough to support operators' decision-making. The internal data analysis ability can not meet the requirements. Especially in the application of income protection, it is difficult to quantify the evaluation of data quality. The present invention provides a set of solutions to this probl...

Claims

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Application Information

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IPC IPC(8): G06Q10/00G06Q50/00G06Q50/32
Inventor 刘勇赫振东
Owner 北京东方文骏软件科技有限责任公司
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