Configuration processing method and device
A technology for configuration processing and codec format, applied in network traffic/resource management, electrical components, wireless communication, etc., and can solve problems such as inability to determine terminal codec format
Inactive Publication Date: 2013-03-20
HUAWEI SOFTWARE TECH
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[0007] However, the inventor discovered during the invention process that the existing configuration processing method is a negotiation between terminals, and the specific codec format selected is determined by the calling and called terminals, and the server cannot determine the codec used by the terminal in this service. Format
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[0028] The technical solutions of the present invention will be described in further detail below with reference to the accompanying drawings and embodiments.
[0029] Such as figure 1 As shown, it is a flowchart of a configuration processing method according to an embodiment of the present invention, which specifically includes the following steps:
[0030] Step 101, select a codec format according to business requirements or network quality;
[0031] Specifically: create a codec mapping table according to service requirements or network quality, and the codec mapping table includes terminal identifiers and codec formats.
[0032] And look up the calling terminal ID and the called terminal ID in the codec mapping table, if the calling terminal ID and the called terminal ID exist in the mapping table, look up the codec mapping table for the The codec format corresponding to the calling terminal identifier and the codec format corresponding to the called terminal identifier; ...
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The embodiment of the invention relates to a configuration processing method. The method comprises the following steps: selecting a coder and decoder format according to the demand of the service or network quality; and determining the coder and decoder format in a coder and decoder format set supported by a calling terminal and a called terminal, and selecting the coder and decoder format as a communication coder and decoder format between the calling terminal and the called terminal. The embodiment of the invention also relates to a configuration processing device, which comprises a selection module and a determination module, wherein the selection module is used for selecting the coder and decoder format; the determination module is used for determining that the coder and decoder format is in the coder and decoder format set supported by the calling terminal and the called terminal; and the selected coder and decoder format is the communication coding format between the calling terminal and the called terminal. The configuration processing method and the device of the embodiment of the invention judge and select the coder and decoder format used in the communication according to the coder and decoder format of the calling terminal and the called terminal in a mapping table or by combing with the current serve demand and the network quality instead of self-selection of the calling and called terminal, so that the coder and decoder format used by the terminals can be controlled.
Description
technical field [0001] The embodiment of the present invention relates to the field of mobile communication, in particular to a configuration processing method and device. Background technique [0002] The call center needs to handle a large number of different incoming and outgoing calls and service operations. Including queuing machine (server), interactive voice response system (Interactive Voice Response, IVR), automatic call distribution system (Automatic Call Distribution, ACD), computer and communication integration (Computer Telecommunication Integration, CTI), agent software, etc. [0003] There are G.711, G.723, G.729 and other codec formats for voice during calls between agents. Each codec format has different voice quality and occupies different bandwidth. Good voice quality occupies a large bandwidth, while poor voice quality occupies a small bandwidth. In the networking of remote agents, because the agents are far away, the codec with small capacity can reduc...
Claims
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IPC IPC(8): H04W28/18H04W88/18
Inventor 潘坚詹生敏
Owner HUAWEI SOFTWARE TECH