Consolidation and duplicate resolution of contact information

Abstract

Merger and duplicate resolution for contact information across platforms is managed employing contact objects and aggregating the contact objects into contact models. Contact data from internal and/or external data stores may be retrieved and contact objects created for each contact from each contact store. A contact model for each contact entity may be created by aggregating contact data from contact objects across the contact stores. The aggregation may include duplicate resolution through weighting of communication system types, ranking of contact information type, and similar approaches. The contact models may be dynamically updated based on changes to the contact objects.

Description

technical field [0001] The invention relates to contact information technology, in particular to a solution for merging and duplication of contact information. Background technique [0002] Modern communication systems enable users to have multiple identities in various systems such as corporate email, personal email, social network communication, and so on. Each of these systems can generate contact lists based on automated processing of exchanged information and / or manual entry. The structure and content of contact information in different communication systems differ based on their underlying structure. Therefore, a user may have multiple pieces of contact information for the same contact, and these multiple pieces of contact information are stored in respective communication systems associated with them. [0003] Communication applications are increasingly providing users with access to a variety of communication systems. [0004] For example, an email exchange applic...

AI Technical Summary

Problems solved by technology

[0005] Because each communication system often has its own contact store, it can be a challenge for users to manage multiple contact stores while using multiple communication clients

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