IC card self-service terminal monitoring method and system

Abstract

The invention discloses an IC card self-help terminal monitoring method and system. The method comprises the steps of: receiving the state information sent by a self-help terminal according to the preset frequency, wherein network communication is established between the self-help terminal and a server; determining an operating command corresponding to the state information in a database; and sending the operating command to the self-help terminal. The received state information sent by the self-help terminal is analyzed, so that the operating command corresponding to the state information is sent by the self-help terminal, remote automatic control can be carried out according to different situations, therefore, the self-help terminal can be repaired right away when having a problem, manual maintenance of working staffs in front of the self-help terminal is not needed, the maintaining efficiency of the self-help terminal is improved, and the manpower cost is reduced.

Description

technical field [0001] The invention relates to the field of IC card self-service terminals, and more specifically, to a monitoring method and system for IC card self-service terminals. Background technique [0002] In our daily life, there are more and more unmanned IC card self-service terminals. These IC card self-service terminals are scattered in urban areas, towns, suburbs, etc., with a large distribution area and complex and diverse geographical environments. [0003] The IC card self-service terminal is used to provide users with IC card-related services. When the IC card self-service terminal breaks down or needs maintenance, staff members are required to go to the IC card self-service terminal for repair or maintenance. [0004] When there is a problem with the IC card self-service terminal, the staff cannot know it in time, which often delays the time for repairing the IC card self-service terminal, which affects the use of users; moreover, if you want to modify t...

AI Technical Summary

Problems solved by technology

[0004] When there is a problem with the IC card self-service terminal, the staff cannot know it in time, which often delays the time for repairing the IC card self-service terminal, which affects the use of users; moreover, if you want to modify the functions in the IC card self-service terminal At the same time, it is also necessary for the staff to manually modify in front of the IC card self-service terminal, so the maintenance is troublesome

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