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Set-top box for realizing log report and fault diagnosis and method thereof

A fault diagnosis and set-top box technology, applied in image communication, selective content distribution, electrical components, etc., can solve problems such as failure to provide fault information to customer service, failure to respond in time, and android system without a fault diagnosis system

Inactive Publication Date: 2013-04-17
LE SHI ZHI XIN ELECTRONICS TECH TIANJIN
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The present invention is dedicated to solving one, several or all of the following technical problems: first, the android system does not have a fault diagnosis system, cannot provide effective fault information to customer service, and cannot respond in time; Statistical analysis of various usage information and corresponding operations; solve the communication between the android system and the server again, report the statistical failure and corresponding operation information to the server, and provide it to the administrator for timely viewing and processing

Method used

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  • Set-top box for realizing log report and fault diagnosis and method thereof
  • Set-top box for realizing log report and fault diagnosis and method thereof
  • Set-top box for realizing log report and fault diagnosis and method thereof

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Embodiment Construction

[0024] The specific embodiments of the present invention will be described below in conjunction with the accompanying drawings.

[0025] figure 1 In order to realize log reporting and fault diagnosis functions, the set-top box of the android system includes three parts, namely, the system information statistics module, the log management module and the log reporting module, among which the system information statistics module completes the statistics of the system working status and work failure information Work, the log management module receives the work status information and work fault information counted by the system information statistics module and arranges these information to form a log, and the log report module reads the logs stored in the log management module and sends them to the remote log The statistics server, the log statistics server completes the classified statistics of the log information.

[0026] The system information statistics module in the set-top...

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PUM

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Abstract

The invention relates to an android system set-top box for realizing log report and fault diagnosis and a corresponding method, which belong to the field of TV (Television) terminals. The invention provides equipment which can be used for effectively counting the use information and fault information of a set-top box system, and a method thereof, so that set-top box manufacturers and servers can effectively acquire various types of use information and fault information for better serving for users. The set-top box comprises a system information counting module, a log management module and a log report module, wherein the system information counting module further comprises a log counting module and a fault counting module; and a remote log counting server is used for receiving log information and finishing classification counting of fault positioning of the log information. The set-top box and the corresponding method thereof disclosed by the invention are used for providing superior and efficient working state information and working fault information of the set-top box for manufacturers and servers, and assisting the manufacturers and servers for improving the service quality.

Description

technical field [0001] The invention relates to log reporting and fault diagnosis equipment and methods using an android system, and more specifically, to an android system set-top box and a corresponding method for realizing log reporting and fault diagnosis functions in the field of TV terminals. Background technique [0002] The android operating system has been widely used for set-top boxes and TV terminals, but there is not yet a diagnostic system for system failures and an application for statistics on android system usage information such as power on and off, applications, etc. in the android system. It has a great impact on the ease of use and competitiveness of the products provided by terminal manufacturers, and it is not conducive to manufacturers and service providers to keep abreast of the product's performance, defects and other information. Service Improvement. Therefore, it is necessary to add a log reporting system for fault statistics and corresponding ope...

Claims

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Application Information

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IPC IPC(8): H04N21/442H04N21/4425
Inventor 于水龙于刚
Owner LE SHI ZHI XIN ELECTRONICS TECH TIANJIN