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A method and apparatus for analyzing a service in a service session

A technology of equipment and analyzers, applied in the direction of special data processing applications, knowledge representation, transmission systems, etc., which can solve problems such as difficulties, no expectations of end-user services, complete models of experience and context, technical performance problems, etc.

Inactive Publication Date: 2015-05-27
TELEFON AB LM ERICSSON (PUBL)
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0035] In summary, existing solutions exhibit the following problems: the volume of services that exist and the amount of data available on those services makes automatic optimization of the network suffer from those services; there is no comprehensive model; and applying semantic techniques to the problem promises, but those techniques are known to have performance issues

Method used

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  • A method and apparatus for analyzing a service in a service session
  • A method and apparatus for analyzing a service in a service session
  • A method and apparatus for analyzing a service in a service session

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Embodiment Construction

[0066] In one embodiment, the service environment may be considered to include video-on-demand services; telephony services; web browsing services; and file transfer services.

[0067] Subscribers or network operators may set some expectations for those services. Expectations may be specific to a particular user, or may be operator-specified expectations for the set of services as a whole.

[0068] Service-specific expectations may be, for example, for video-on-demand services: minimum desired picture quality, channel change time; and for telephony services: minimum voice quality, time for dial tone.

[0069] Expectations for the set of services as a whole can be expressed in terms of common resources such as bandwidth. Bandwidth priority can be expressed as highest priority for telephony services, next for video on demand services, then for web browsing services, then for file transfer services, and all other services get whatever bandwidth is left over.

[0070] Furthermor...

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PUM

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Abstract

A service provided to an end user in a service session is analysed. A plurality of measurements of at least one performance parameter of a network providing a service to an end user in a service session is received (501). The received plurality of measurements of the at least one performance parameter are divided (503) into a plurality of snapshots. The service is analysed (505) by determining the compliance of the received measurements to the expectations of the end user for that service session within a snapshot.

Description

technical field [0001] The present invention relates to a method and a device for analyzing a service provided to an end user in a service session. It also relates to methods and apparatus for optimizing service provision to end users to access and optimize multiple end user service sessions. Background technique [0002] Automatically assessing and optimizing the quality of end-user service sessions carried over the network is a requirement of modern network operators. This is a challenging task due to the myriad of application session types that exist in today's networks and the large number of end-user sessions in progress at any one time. It is necessary to monitor and understand large amounts of disparate data in order to deduce the quality a session is experiencing and to suggest optimizations to the network that may improve the quality of experience. The service session delivery context as well as the raw service metrics must be understood in order to get a complete...

Claims

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Application Information

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IPC IPC(8): H04L12/24H04L12/26G06N5/02G06F17/30
CPCH04L41/0266H04L41/16H04L41/145H04L41/5009H04L41/5022H04L41/5032H04L41/5067H04L43/067H04L41/0233H04L41/024H04L67/51H04L43/0876H04L43/50
Inventor L.法龙
Owner TELEFON AB LM ERICSSON (PUBL)
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