Man-machine conversation satisfaction degree prediction method and system
A forecasting method, forecasting system technology, applied in special data processing applications, instruments, electrical digital data processing, etc., can solve problems such as complex satisfaction forecasting
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[0018] The present invention will be described in further detail below in conjunction with the accompanying drawings and specific embodiments.
[0019] Such as figure 1 Shown is a work flow diagram of a method for predicting satisfaction of man-machine conversation in the present invention, including:
[0020] Step S101, including: acquiring satisfaction training data of a plurality of man-machine training sessions, each of the satisfaction training data includes the satisfaction result of the user on the man-machine training session and the results extracted in the man-machine training session. session features;
[0021] Step S102, including: using the conversation features of the training man-machine conversation as training samples, and using the corresponding satisfaction results as target values to perform classification model training to obtain a classification model. The classification model uses the conversation features of the training samples and the target values...
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