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A query terminal and query request technology, applied in the field of information query, can solve problems such as unfamiliar query machines and lack of affinity for query machines, and achieve the effect of improving popularity
Inactive Publication Date: 2016-07-27
吴建伟
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But because the inquiry machine is a new thing, there are still some people who are relatively unfamiliar with the inquiry machine; and because the inquiry machine lacks the affin
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[0015] Such as figure 1 The working principle diagram of a kind of self-service inquiry terminal of the present invention shown and figure 2 Shown is a schematic diagram of the appearance of a self-service query terminal of the present invention. A self-service query terminal of the present invention includes a control unit 1, an interaction module 2, and a communication module 7. The interaction module 2 is used to input query requests; the communication module 7 is connected to the server 10, The server 10 is used to provide query results corresponding to the query request according to the query request; wherein, the self-service query terminal also includes a virtual staff module 6, and the virtual staff module 6 is used to provide services for users, and can also provide feedback to users. Inquiry result; virtual worker module 6 comprises voice unit 6a, display unit 6b, storage unit 6c, and voice unit 6a is used for playing the voice of virtual worker, and display unit 6b...
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Abstract
The invention relates to the technical field of information query, in particular to a self-service query terminal. The self-service query terminal comprises a control unit (1), an interaction module (2) and a communication module (7), and further comprises a virtual staff module (6), wherein the virtual staff module (6) is used for providing services for users and comprises a voice unit (6a), a display unit (6b) and a storage unit (6c); the voice unit (6a) is used for playing voice of a virtual staff; the display unit (6b) is used for playing a dynamic portrait of the virtual staff; and the storage unit (6c) stores data required for playing the voice of the virtual staff and the dynamic portrait. The voice and the dynamic portrait of the virtual staff are simulated by utilizing the voice unit and the display unit of the virtual staff module, so that the self-service query terminal has the same affinity as a real staff.
Description
technical field [0001] The invention relates to the technical field of information inquiry, in particular to a self-service inquiry terminal. Background technique [0002] Inquiry machine is a convenient, simple, natural and practical human-computer interaction device, which is used to provide people with inquiry and consulting services; it integrates computer technology, multimedia technology, audio technology, network technology, industrial plastic arts, and machinery manufacturing technology. , streamlined integrated design, beautiful shape. Inquiry machines are gradually being used in all aspects of our daily work. For example, we can see inquiry machines in business halls, postal service halls, tax collection halls, urban street city information inquiries, office buildings, airports, stations, banks, museums, libraries, exhibitions, hospitals, hotels, etc. . But because the inquiry machine is a new thing, there are still some people who are relatively unfamiliar with...
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