An instant messaging session state prompting method, instant messaging server and system
A communication server and session state technology, which is applied in the Internet field, can solve the problems that the user's instant messaging session abnormality cannot be resolved in time, voice and video sessions are stuck, buffered, unable to judge and prompt, etc.
Active Publication Date: 2019-05-07
TENCENT TECH (SHENZHEN) CO LTD
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Problems solved by technology
[0002] With the rapid development of Internet technology, more and more users conduct instant messaging sessions through the Internet. Abnormal situations often occur during instant messaging sessions, such as audio and video sessions appearing stuck and buffering. At this time, users often do not Knowing whether it is an abnormality in the own network or the network of the other party in the conversation, the existing instant messaging session mechanism cannot make effective judgments and prompts for this situation, resulting in the abnormal situation of the user's instant messaging session cannot be resolved in time
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[0031] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.
[0032] The instant messaging session in the embodiment of the present invention may be an instant messaging business scene involving at least two user terminals such as voice call, video call, screen sharing, audio and video sharing, and the user terminals may include personal computers, tablet computers, For Internet terminals such as smart phones, e-readers, vehicle-mounted terminals, or wearable smart devices, the instant messaging server may be a background serv...
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The invention discloses an instant communication session state prompting method, an instant communication server and an instant communication system. The instant communication session prompting method comprises: a first user terminal submits session state information targeting a current participated instant communication session to an instant communication server; the instant communication server determines that the instant communication session currently has a session state abnormality according to the session state information, and the instant communication server returns a session opposite end state abnormality prompt to the first user terminal if the session information targeting the instant communication session which is uploaded by the opposite end user terminal is not received in a first preset period. The instant communication session state prompting method, the instant communication server and the instant communication system can determine which party is mainly responsible for the abnormal state of the current session and provide a feedback to a user when a session abnormal state happens and make user process the abnormal condition of the instant communication session.
Description
technical field [0001] The invention relates to the technical field of the Internet, in particular to an instant messaging conversation state prompting method, an instant messaging server and a system. Background technique [0002] With the rapid development of Internet technology, more and more users conduct instant messaging sessions through the Internet. Abnormal situations often occur during instant messaging sessions, such as audio and video sessions appearing stuck and buffering. At this time, users often do not Knowing whether the abnormality occurs in the own network or the network of the other party in the conversation, the existing instant messaging session mechanism cannot effectively judge and prompt the situation, causing the abnormal situation of the user's instant messaging session to not be resolved in time. Contents of the invention [0003] In view of this, the embodiment of the present invention provides an instant messaging session state prompt method, ...
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IPC IPC(8): H04L12/58
Inventor 肖世伟
Owner TENCENT TECH (SHENZHEN) CO LTD