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Method and device for locating poor network quality problem

A technology with poor quality and network, applied in the field of communication, it can solve the problems of non-important KPIs that do not meet the requirements and cannot be effectively positioned, and achieve the effect of reducing misjudgments

Active Publication Date: 2017-09-05
HUAWEI TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

By monitoring the deterioration of these two types of indicators, the poor quality of the overall network status can be effectively discovered, but local problems of the network may be covered up and cannot be effectively located
For example, if there is a non-important KPI in the current network that is slightly deficient but has little difference from the qualified requirements, and there is an important KPI that is very good and exceeds the qualified requirements by a lot, based on the average measurement, the overall KPI meets the qualified requirements, then it will be It is determined that the overall KPI of the network meets the requirements, but it cannot be located that the non-important KPI does not meet the requirements

Method used

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  • Method and device for locating poor network quality problem
  • Method and device for locating poor network quality problem
  • Method and device for locating poor network quality problem

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Embodiment Construction

[0027] The technical solutions in the embodiments of the present invention will be described in detail below with reference to the drawings in the embodiments of the present invention.

[0028] In this application, the terms "system" and "network" are used interchangeably. The term "and / or" in this application is only an association relationship describing associated objects, which means that there may be three relationships, for example, A and / or B, which may mean: A exists alone, A and B exist simultaneously, and A and B exist alone. There are three cases of B. In addition, the character " / " in this article generally indicates that the contextual objects are an "or" relationship.

[0029] The method and device for locating network quality problems provided by the embodiments of the present invention can be applied to figure 1 The communication network shown. figure 1 The middle terminal accesses the IP Multimedia Subsystem (IP Multimedia Subsystem, IMS) through a radio ac...

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Abstract

The invention discloses a method and a device for locating a poor network quality problem. The method comprises the following steps: acquiring service data of all users, wherein the service data include a user service experience value; identifying poor network quality records according to the service data of all the users, wherein the poor network quality records are service data representing that the user service experience value deteriorates; performing a generality analysis on the poor network quality records to obtain common features of the poor network quality records; and locating a poor network quality problem causing deterioration of user service experience according to the common features of the poor network quality records. Through adoption of the method and the device, local network problems can be prevented from being covered up.

Description

technical field [0001] The invention relates to the field of communication technologies, in particular to a method and device for locating network quality problems. Background technique [0002] With the rapid development of communication technology and the rapid growth of data services, users have higher and higher requirements for network quality. In order to ensure network quality, it is necessary to promptly and effectively discover problems of poor network quality and perform network maintenance and optimization. [0003] At present, by monitoring key performance indicators (Key Performance Indicators, KPI) and key quality indicators (Key Quality Indicators, KQI), the problem of poor quality of the overall network status can be effectively located. However, KPI is usually an important parameter that can be monitored and measured at the network level. KQI is a key indicator at the service level, which can be understood as reflecting the quality parameters of different s...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/24H04L12/26
CPCH04L41/5009H04L43/16H04L41/0631H04L41/0677H04L41/5067H04L41/507H04W24/02
Inventor 赫彩凤潘璐伽刘德体
Owner HUAWEI TECH CO LTD
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