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Bank card business parameter adjustment method and device

A business parameter and bank card technology, applied in the field of communication, can solve the problems of poor timeliness, time-consuming and laborious, and achieve the effect of timely and efficient adjustment of business parameters

Active Publication Date: 2019-11-05
PING AN TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Time-consuming and labor-intensive, poor timeliness

Method used

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  • Bank card business parameter adjustment method and device
  • Bank card business parameter adjustment method and device
  • Bank card business parameter adjustment method and device

Examples

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Embodiment Construction

[0052] In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0053] like figure 1 As shown, in one embodiment, an application environment diagram of a bank card business parameter adjustment method is provided, the application environment diagram includes a control server 110, an OCS server 120 and an IVR server 130, wherein OCS (OverseasCourier Service online charging system) is used to establish a communication channel with an external user terminal and make an outgoing call to the external user terminal. When the OCS establishes a communication channel with an external user terminal, it will be connected to an IVR (Interactive Voice Response) server. The...

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PUM

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Abstract

The invention relates to a bank card business parameter adjustment method. Specifically, the method comprises the following steps of monitoring bank card transaction data streams of a user; screeningtransaction data with transaction failure fields in the transaction data streams and generating an automatic callout task corresponding to each piece of screened transaction data, wherein the automatic callout tasks comprise to-be-adjusted business types and callout user information; carrying out priority ranking on the generated automatic callout tasks and generating an automatic callout prioritylist; orderly reading the automatic callout tasks in the automatic callout priority list and calling external user terminals indicated by the callout user information in the automatic callout tasks;and when calls with the external user terminals are put through, playing IVR (Interactive Voice Response) self-service voice response programs corresponding to the to-be-adjusted business types in theautomatic callout tasks, thereby adjusting corresponding business parameters. According to the method, the business parameters can be adjusted relatively timely.

Description

technical field [0001] The invention relates to the field of communication technology, in particular to a method and device for adjusting bank card business parameters. Background technique [0002] When people use bank cards (such as savings cards, credit cards, etc.) to make consumption, they often fail due to business parameters such as insufficient bank card limit / wrong password / inactivation / exceeding the customized monthly limit, and thus cannot purchase premium products. Picked items. [0003] Traditionally, when card swiping fails due to bank card business parameter setting restrictions, the user usually needs to dial the bank customer service number to adjust the set business parameters. The user needs to find the customer service number of the bank and inquire about the business to be handled. Time-consuming and labor-intensive, poor timeliness. Contents of the invention [0004] Based on this, it is necessary to provide a bank card transaction parameter adjust...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04M3/493H04M3/51H04M3/527
CPCH04M3/493H04M3/51H04M3/527H04M2203/652
Inventor 李培彬敬大彦彭小明张栋栋
Owner PING AN TECH (SHENZHEN) CO LTD